The World's Most Improved Airline award reflects an airline's Quality improvement across the entire Airline Awards programme. This analyses an airline's change within the global rating, and their performance improvements in many of the award categories (eg. airport service, cabin staff, catering, IFE etc) to
identify the most improved over the last 12 months.
Previous winners of this prestigious award include Thai Airways, Air France, Garuda Indonesia, China Southern Airlines and Hong Kong Airlines.