Menu
Logo

Most Improved Airlines 2017

The World's Most Improved Airline award reflects an airline's Quality improvement across the entire Airline Awards programme. This analyses an airline's change within the global rating, and their performance improvements in many of the award categories (eg. airport service, cabin staff, catering, IFE etc) to identify the most improved over the last 12 months. Previous winners of this prestigious award include Thai Airways, Air France, Garuda Indonesia, China Southern Airlines and Hong Kong Airlines.
World's Most Improved Airlines
1Saudi Arabian Airlines
2Iberia
3Hainan Airlines
4Ryanair
5Ethiopian Airlines
6Philippine Airlines
7Fiji Airways
8Lufthansa
9China Airlines
10Hong Kong Airlines
About the World Airline Awards

The airline survey and awards process is independent and impartial, introduced by Skytrax in 1999 to provide a customer satisfaction study that was global, reflecting the international scale of the airline industry. Travellers across the globe vote in the world’s largest airline passenger satisfaction survey to decide the award winners.

All costs for the project are paid by Skytrax, and airlines do not pay any type of survey entry / registration fee, or to attend the awards event. There are no charges for airline use of the award logos and results. Airlines can invite and encourage their customers to participate in the airline survey, but no element of financial or other inducement can be offered.

Why do Skytrax continue to deliver such a project without seeking to benefit financially? This relates back to the commitment made by Skytrax at launch in 1999 that for the survey to provide meaningful results it had to remain independent and impartial, and should not have any payment or sponsorship from within the airline industry.

» Awards Methodology

» Award Testimonials

DISCLAIMER NOTICE: Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.


© 2018 Copyright Skytrax. All rights reserved.