World Airline Awards
The prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence.

Best Airline Winners
Airline of the Year Most Improved Airline Best Leisure Airline Best Inflight Entertainment Best Cabin Staff Best Cabin Cleanliness Best Airline Alliance Best Airport Services Best Transatlantic Airline Best Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Low-Cost Premium cabin Economy Class
Best Seats
First Class Business Class Premium Economy Low-Cost Premium Seat Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
Best Airline Signature Dish First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India Middle East North America South America

2012 Airline Awards
2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
World Airport Awards

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Emirates is the World's Best Airline say airline customers

World Top 10 Airlines

1 Emirates
2 Qatar Airways
3 Singapore Airlines
4 ANA All Nippon Airways
5 Asiana Airlines
6 Cathay Pacific Airways
7 Etihad Airways
8 Garuda Indonesia
9 Turkish Airlines
10 Qantas Airways
© 2013 Copyright.  Results may NOT be reproduced without agreement of Skytrax. Please contact us.

The World's Best Airlines
  Airline Ranking 1-20
  Airline Ranking 21-40
  Airline Ranking 41-60
  Airline Ranking 61-80
  Airline Ranking 81-100

The Airline Awards where customers decide the winners

Emirates is named the World's Best Airline by customers at the World Airline Awards
airline industry global benchmark of excellence
Cathay Pacific cabin crew top the world league being named the world's best  
airline industry global benchmark of excellence
oneworld member airlines celebrate success as the world's best alliance  
airline industry global benchmark of excellence
AirAsia secure title of the world's Best Low-Cost airline for 5th consecutive year  
airline industry global benchmark of excellence
Richard Quest, CNN's foremost international business correspondent presents awards  
airline industry global benchmark of excellence
Mr Tim Clark, President of Emirates
  These awards are widely regarded as the industry's benchmark for Excellence. For us, the awards clearly reflect a vote of confidence from global travellers, who acknowledge and appreciate our continuous drive to deliver high-quality service. To be voted 'World's Best Airline' by millions of discerning travellers really is something for our 60,000 strong workforce to be proud of.
Mr John Slosar, CEO of Cathay Pacific
  I believe that the Cathay Pacific team is the best and it is fantastic to see that our passengers see it the same way. I would certainly like to congratulate our cabin crew and everyone else in the Cathay Pacific team who make our award-winning service happen each and every day. Our crew are committed to giving our customers the best possible service, and it is their dedication that allows us to deliver ‘Service Straight from the Heart’, and win the support of travellers from around the world. I am very proud of everyone in our team.
Mr Akbar Al Baker, CEO of Qatar Airways
  These awards are highly rewarding as they are judiciously voted by passengers a true account of the overall experience felt by customers who have travelled with the airline. A notable highlight is that these accolades reflect every touch point for our premium and economy class passengers through our ground service and inflight experience. We would thank our passengers for their continued support choosing to fly with Qatar Airways.
Mr Calin Rovinescu, President of Air Canada
  We are delighted the Skytrax World Airline Awards has recognized Air Canada as the Best Airline in North America, making this the fourth consecutive year we have been named a leader in one of the most competitive markets on the planet. This award places Air Canada among the very best airlines in the world and confirms our ongoing commitment to excellent service.  

Airline bosses from around the world come to Paris for the Skytrax awards  

The World Airline Award winners include ...
Aegean Airlines, Air Arabia, AirAsia, AirAsia X, Air Berlin, Air Canada, Air New Zealand, Alaska Airlines, ANA All Nippon Airways, Asiana Airlines, Avianca, Azul Airlines, British Airways, Cathay Pacific, China Southern Airlines, Copa Airlines, Dragonair, Emirates, Ethiopian Airlines, Etihad Airways, Finnair, Garuda Indonesia, GOL, Hainan Airlines, IndiGo Airlines, Japan Airlines, jetBlue Airways, Jetstar Airways, Kingfisher Airlines, KLM Royal Dutch Airlines, Kulula, LAN Airlines, Lufthansa, Malaysia Airlines, Norwegian, Oman Air, oneworld, Qantas Airways, Qatar Airways, Shenzhen Airlines, Singapore Airlines, South African Airways, Star Alliance, Swiss Int'l Airlines, TACA Airlines, Thai Airways, Tianjin Airlines, Thomson Airways, Transaero Airlines, Turkish Airlines, Virgin America, Virgin Atlantic, Virgin Australia and WestJet

We let airlines describe the importance and relevance of Skytrax awards ...
  Skytrax World Airline Awards are regarded as the most prestigious of any for the world airline industry providing the global benchmark of airline excellence.