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Best Economy Class Airlines 2017

The Award for the world's "Best Economy Class Airline" is a coveted Quality distinction representing passenger satisfaction assessment of the front-line Economy Class product and staff service standards that airlines provide across both the cabin and airport environments. With the majority of air travellers flying in Economy Class this is a most important award which in 2017 is won by Thai Airways.
World's Best Economy Class Airlines 2017
1Thai Airways
2Qatar Airways
3Asiana Airlines
4Garuda Indonesia
5Singapore Airlines
6Japan Airlines
7Emirates
8ANA All Nippon Airways
9EVA Air
10Lufthansa
11Turkish Airlines
12Hainan Airlines
13Virgin Australia
14Saudi Arabian Airlines
15China Airlines
16Qantas Airways
17Bangkok Airways
18Air New Zealand
19Oman Air
20Malaysia Airlines
Best Economy Class Airline Catering
1Thai Airways
2Turkish Airlines
3Asiana Airlines
4Qatar Airways
5Japan Airlines
6Singapore Airlines
7Austrian
8Cathay Pacific
9Lufthansa
10EVA Air
Best Economy Class Airline Seats
1Japan Airlines
2Asiana Airlines
3Thai Airways
4Korean Air
5Singapore Airlines
6Qatar Airways
7EVA Air
8ANA All Nippon Airways
9Aeromexico
10Garuda Indonesia
About the World Airline Awards

The airline survey and awards process is independent and impartial, introduced by Skytrax in 1999 to provide a customer satisfaction study that was global, reflecting the international scale of the airline industry. Travellers across the globe vote in the world’s largest airline passenger satisfaction survey to decide the award winners.

All costs for the project are paid by Skytrax, and airlines do not pay any type of survey entry / registration fee, or to attend the awards event. There are no charges for airline use of the award logos and results. Airlines can invite and encourage their customers to participate in the airline survey, but no element of financial or other inducement can be offered.

Why do Skytrax continue to deliver such a project without seeking to benefit financially? This relates back to the commitment made by Skytrax at launch in 1999 that for the survey to provide meaningful results it had to remain independent and impartial, and should not have any payment or sponsorship from within the airline industry.

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