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Best Business Class Airlines 2017

Qatar Airways is named by air travellers as the World's Best Business Class Airline in the 2017 World Airline Awards, also collecting the award for the World's Best Business Class Airline Lounge, with Singapore Airlines having the Best Business Class Airline seat and Turkish Airlines named as the world's Best Business Class airline onboard catering
World's Best Airline Business Class
1Qatar Airways
2ANA All Nippon Airways
3Singapore Airlines
4Etihad Airways
5Lufthansa
6Turkish Airlines
7Garuda Indonesia
8Cathay Pacific
9Emirates
10EVA Air
11Japan Airlines
12Hainan Airlines
13Qantas Airways
14Austrian
15Virgin Australia
16China Airlines
17Air France
18Swiss
19Asiana Airlines
20Oman Air
Best Business Class Airline Lounges
1Turkish Airlines
2Qatar Airways
3Qantas Airways
4Etihad Airways
5Lufthansa
6Singapore Airlines
7China Airlines
8Japan Airlines
9Virgin Atlantic
10Cathay Pacific
Best Business Class Airline Seats
1Singapore Airlines
2Qatar Airways
3Etihad Airways
4ANA All Nippon Airways
5Japan Airlines
6China Airlines
7EVA Air
8Oman Air
9Swiss
10Garuda Indonesia
Best Business Class Onboard Catering
1Turkish Airlines
2Qatar Airways
3Etihad Airways
4Austrian
5Lufthansa
6Garuda Indonesia
7Japan Airlines
8Hainan Airlines
9ANA All Nippon Airways
10Virgin Australia
Best Business Class Lounge Dining
1Turkish Airlines
2Qatar Airways
3Qantas Airways
4Etihad Airways
5Lufthansa
6Emirates
7Saudi Arabian Airlines
8Singapore Airlines
9Cathay Pacific
10Air Canada
The award for Business Class Comfort Amenities is based on the full range of comfort amenities that a customer receives in these premium cabins on long haul flights. This covers much more than just an amenity kit, and the Comfort Amenities award classification is about end-to-end comfort. This Award category includes the quality of pillows, duvets and blankets, onboard turndown / seat cover service, pyjamas, hot and cold towel services, washroom products, and of course the amenity kit.
Best Business Class Comfort Amenities
1EVA Air
2Qatar Airways
3Hainan Airlines
4Etihad Airways
5Qantas Airways
6Garuda Indonesia
7China Southern
8Emirates
9Cathay Pacific
10Delta Air Lines
About the World Airline Awards

The airline survey and awards process is independent and impartial, introduced by Skytrax in 1999 to provide a customer satisfaction study that was global, reflecting the international scale of the airline industry. Travellers across the globe vote in the world’s largest airline passenger satisfaction survey to decide the award winners.

All costs for the project are paid by Skytrax, and airlines do not pay any type of survey entry / registration fee, or to attend the awards event. There are no charges for airline use of the award logos and results. Airlines can invite and encourage their customers to participate in the airline survey, but no element of financial or other inducement can be offered.

Why do Skytrax continue to deliver such a project without seeking to benefit financially? This relates back to the commitment made by Skytrax at launch in 1999 that for the survey to provide meaningful results it had to remain independent and impartial, and should not have any payment or sponsorship from within the airline industry.

» Awards Methodology

» Award Testimonials

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