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Best Airline Staff in the World for 2016 - by Region

THE AWARD DETAILS
These very special Best Airline Staff Service awards recognise service excellence across the entire spectrum of front-line customer service touch points - in other words, airline Staff Service for both the airport and onboard experience.

Customer satisfaction scoring covers staff service efficiency, friendliness and service hospitality, staff language skills and overall quality consistency for an airline's staff.
Best Airline Staff in Africa
1Ethiopian Airlines
2South African Airways
3Royal Air Maroc
4Air Seychelles
5Air Mauritius
6Kenya Airways
7Kulula
8Mango
9TAAG Angola Airlines
10Egyptair
Best Airline Staff in Asia
1ANA All Nippon Airways
2Garuda Indonesia
3Thai Airways
4EVA Air
5Singapore Airlines
6Asiana Airlines
7Cathay Pacific
8Hainan Airlines
9Bangkok Airways
10Japan Airlines
Best Airline Staff in Australia/Pacific
1Qantas Airways
2Air New Zealand
3Virgin Australia
4Jetstar Airways
5Fiji Airways
6Air Tahiti Nui
7Solomon Airlines
8Tiger Airways (Australia)
9Air Vanuatu
10AirCalin
Best Airline Staff in China
1Hainan Airlines
2China Southern
3Juneyao Airlines
4Shenzhen Airlines
5Xiamen Airlines
6Spring Airlines
7Tianjin Airlines
8Air China
9Sichuan Airlines
10China Eastern
Best Airline Staff in C Asia / India
1Air Astana
2Indigo
3SriLankan Airlines
4Vistara
5Jet Airways
6Azerbaijan Airlines
7JetKonnect
8Air India
9SpiceJet
10Uzbekistan Airways
Best Airline Staff in Europe
1Austrian
2Lufthansa
3Aer Lingus
4Turkish Airlines
5KLM
6Air France
7Aegean Airlines
8Aeroflot Russian Airlines
9Swiss
10Virgin Atlantic
Best Airline Staff in the Middle East
1Qatar Airways
2Etihad Airways
3Emirates
4Oman Air
5Gulf Air
6flyDubai
7Royal Jordanian
8Saudi Arabian Airlines
9El Al
10Jazeera Airways
Best Airline Staff in North America
1Hawaiian Airlines
2Virgin America
3Alaska Airlines
4WestJet
5jetBlue Airways
6Air Canada
7Delta Air Lines
8Porter Airlines
9Southwest Airlines
10Aeromexico
Best Airline Staff in C America/Caribbean
1Copa Airlines
2Caribbean Airlines
3Air Caraibes
4Bahamasair
5LIAT
6interCaribbean
7Cubana
8Cayman Airways
9Insel Air
10
Best Airline Staff in South America
1Azul Airlines
2LAN Airlines
3Avianca
4TAM Airlines
5Sky Airline
6Aerolineas Argentinas
7VivaColombia
8Austral Líneas Aéreas
9Easyfly
10Gol
The World Airline Awards

Skytrax World Airline Awards are coveted Quality accolades for the world airline industry. Travellers from across the globe take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence, and widely known as the Passengers Choice awards.

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