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Emirates scoops the Airline of the Year award as it is named the World's Best Airline at the 2013 World Airline Awards ceremony which took place at the Paris Air Show.

Media enquiries can be directed to:

Mr Peter Miller
Head of Marketing
SKYTRAX RESEARCH
E-mail: peter.miller@skytrax.uk

Paris, 18th June 2013

Edward Plaisted of Skytrax described the World Airline Awards event at Paris Air Show on Tuesday 18th June 2013 "as a massive success, attended by the top Management of airlines from across the world. We were delighted to welcome so many airline Presidents, Chairman, CEO's and others who dedicated their time to attend the Awards ceremony. With more than 275 people at the awards, the atmosphere was buoyant and cheerful, and I also extend personal thanks to Richard Quest of CNN who came to make the global Award presentations in the ceremony. Richard is well-known and recognised across the world airline industry, and proved to be a great success for this event."

Emirates scoops the Airline of the Year award as it is named the World's Best Airline at the 2013 World Airline Awards ceremony, which took place today at the Paris Air Show. In addition to this World's Best Airline title, Emirates collected the awards for Best Airline Middle East and the world's Best Inflight Entertainment. The awards are voted on by travellers from more than 160 countries.

Mr Tim Clark, President of Emirates Airline said: "These awards are widely regarded as the industry's benchmark for Excellence. For us, the awards clearly reflect a vote of confidence from global travellers, who acknowledge and appreciate our continuous drive to deliver high- quality service. To be voted 'World's Best Airline' by millions of discerning travellers really is something for our 60,000 strong workforce to be proud of."

The winner of World's Best Airline in 2011 and 2012 (Qatar Airways) is ranked No 2 in the global results this year. Qatar Airways collected three awards this year, for the World's Best Business Class cabin, the World's Best Business Class Lounge (for it's Premium Terminal at Doha International Airport, and more recently opened lounge at Terminal 4, Heathrow Airport), and Qatar Airways was also named winner of the Best Airline Staff Service in the Middle East category.

Singapore Airlines retained it's third place finish from the 2012 results, and was winner of the Award for the Best Airline in Asia. Other notable changes sees Garuda Indonesia enter the top 10 airlines for the first time, ranked in 8th position, Qantas regains it's Top 10 status in 2013.


TOP 10 AIRLINES

1  Emirates
2  Qatar Airways
3  Singapore Airlines
4  ANA All Nippon Airways
5  Asiana Airlines
6  Cathay Pacific Airways
7  Etihad Airways
8  Garuda Indonesia
9  Turkish Airlines
10 Qantas Airways


Amongst the other major Awards, AirAsia continues it's winning streak as the World's Best Low-Cost Airline, whilst in Europe it is Norwegian that scooped the Best Low-Cost Airline in Europe, pushing easyJet off the top spot for the first time in a number of years.

Cathay Pacific Airways was rewarded with the major service Award, with their cabin crew being voted the World's Best Cabin Staff, and making an admirable climb up the cabin staff rankings in 2013 to achieve this No 1 position. ANA All Nippon Airways improved their global ranking to No 4, whilst receiving two honours at the awards, being named winner of the World's Best Airline for Airport Services and the new category Award this year for Best Aircraft Cabin Cleanliness - otherwise becoming known as the cleanest airline to travel with. The World's Best Leisure Airline title returned to the United Kingdom this year, with Thomson Airways being named winner of this major category. Emirates award for the Best Airline Inflight Entertainment is particularly notable, since this is a title the airline has won for many years, and they are clearly demonstrating some considerable supremacy at keeping their customers entertained. Russia's Transaero Airlines enjoyed great success, winning the Award as the World's Most Improved Airline. This award is based on their improvement in the global rankings, together with their improved rating in the many survey Product and Service categories. Dragonair came back in 2013 as a winner, taking the global award as the World's Best Regional Airline.

About the World Airline Awards

The World Airline Awards are most coveted Quality accolades for the airline industry, often referred to as "the Oscars of the aviation industry", and are a global benchmark of airline excellence. Travellers across the globe take part each year in the world’s largest airline passenger satisfaction survey to decide the winners. Skytrax Survey and Awards Methodology is fully transparent, and the processes remain 100% independent with no payment by any airline or other outside organisation for any aspect of the customer survey or Awards presentation event.

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