ANA All Nippon Airways wins the 2021 Award for the Best Airline Cabin Cleanliness ahead of Singapore Airlines in 2nd place, and Japan Airlines in 3rd position
Customers rated airline standards of cleanliness and presentation in the aircraft cabins. Cleanliness and presentation of seat areas, tables, carpets, cabin panels and washrooms all contribute towards the final results. With the 2021 awards also including some customer travel during the global pandemic, this has become a very important, high profile award.
The 2021 Awards are based on a much extended customer survey period from September 2019 to July 2021, representing a mix of normal travel times combined with travel during the global pandemic.