Best Airlines 2024 by Region

Ethiopian Airlines Group CEO, Mr. Mesfin Tasew, said: “We are pleased to have proudly received the prestigious World Airline Award 2024 for the seventh consecutive year. At Ethiopian Airlines, our unwavering dedication to customer-centric innovation has been pivotal to our success. We remain at the forefront of the aviation industry by continually adopting cutting-edge technology to elevate our passengers’ experience.”

André Viljoen, CEO and Managing Director of Fiji Airways said: “Being named the Best Airline in Australia and the Pacific for a second consecutive year is a testament to our team’s commitment to delivering exceptional customer service. Our common purpose is that we fly for Fiji, so we’re committed to bringing our famous Fijian spirit and care to everything we do. From booking a ticket, to stepping onboard, passengers are immersed in a genuine warmth and hospitality that only our team can provide.”

Mr. Zhu Tao, Chairman of Hainan Airlines said: “We are deeply honored to receive three prestigious awards at the 2024 World Airline Awards. This recognition is not only for Hainan Airlines' consistent efforts in product innovation, but also for our staff. With forward-looking concepts, Hainan Airlines works on innovative service models by technology and strives for eco-friendly operations. In the future, Hainan Airlines will promote this honor through five-star service, continuously pursuing excellence to provide travelers with safer, more convenient, comfortable, and environmentally friendly travel experiences.”

Receiving the awards at the ceremony, Bilal Ekşi, CEO of Turkish Airlines stated: “We are delighted to receive these prestigious awards from Skytrax. Being named the Best Airline in Europe and in Southern Europe, and receiving recognition for our business class catering excellence is a testament to the hard work and dedication of our entire team. As the Turkish Airlines family, we would like to thank our valued passengers, who deemed us worthy of these wonderful awards, and the Skytrax team, who put this evaluation into practice. With Turkish hospitality in our DNA, we remain committed to delivering an unmatched travel experience to our passengers and will continue to innovate and enhance our services."

Commenting on this achievement, Engr. Badr Mohammed Al-Meer, Qatar Airways Group Chief Executive Officer, stated, “This is a proud Qatar Airways moment and it is my honour to share this award with my hardworking colleagues. This award is testimony to our relentless dedication to providing unparalleled service and innovation. We look forward to more wins in the future”

Peter Foster, CEO of Air Astana Group, said: “We are honored to be recognized once again for our excellence in the region. These awards underscore the dedication of our entire team at both Air Astana and FlyArystan in maintaining the highest standards and providing the best experience for our customers on every flight. Receiving these prestigious honors highlights our unwavering commitment to excellence in every aspect of our service.”

Vinod Kannan, Chief Executive Officer, Vistara said, “This achievement is a heart-warming moment for all of us at Vistara, one that befittingly recognises and celebrates our collective accomplishments over the last nine years. Being awarded as the Best Airline in India and South Asia yet again and Best Airline Staff Service in India and South Asia for the sixth time, among other accolades, underpins our relentless pursuit of excellence that has made Vistara win over the hearts of millions of customers globally. The fact that we continue to remain the 16th best airline in the world, speaks volumes about our commitment to consistently offer a world-class experience to our customers. On behalf of the entire team at Vistara, I would like to thank Skytrax for these distinguished honours that recognise the exceptional efforts and perseverance of the entire team, especially those on the frontline.”

“Winning these awards underscores how our dedication to providing the very best travel experience is appreciated by the 200 million customers who choose to fly with Delta every year,” said Ralph Albus, Delta’s Director of Global Communications. “Skytrax is amongst the most respected awards in the industry, and we are particularly proud that Delta people have been deservedly recognized for the excellent service they deliver every day.”

Martin Gauss, President and CEO of airBaltic: “At airBaltic, we believe consistent work to improve and innovate is a necessity in a modern, competitive market. Our team's incredible dedication and motivation are what drive us forward, and we are grateful to our passengers and Skytrax for this international recognition of our efforts. On behalf of the whole airBaltic team, it is a great honour to accept this award for the third year in a row.”

“We are honored to receive this recognition, which is a testimony to the hard work and dedication of our Finnair team who strive to ensure the smoothest possible travel experience for our customers every day across our customer touchpoints. We continue investing in seamless customer journey, starting from our digital channels and customer care to the inflight experience and cabin design,” Ole Orvér, Finnair’s Chief Commercial Officer.