The COVID-19 Airline Excellence Awards recognise those airlines selected for providing the highest health, hygiene and safety protocols during the global pandemic.
The 2021 COVID-19 Airline Excellence Awards
Airlines around the world have introduced a broad range of hygiene measures to protect customers and staff when travelling by plane. From the moment a ticket is booked, it has been essential for airlines to provide thorough information resources, social distancing measures, and enhanced hand sanitising systems. Most global carriers have significantly increased the depth and frequency of facilities cleanliness in the airport and onboard flights, in addition to providing hygiene products and COVID-19 safe service systems.
COVID-19 standards were rated across a number of key areas including; information and signage, distancing marking and controls, face mask usage consistency amongst staff and passengers, visibility and frequency of hand sanitisers, standard and availability of hygiene products, adapted service in the airport and onboard flights, and cleaning standards and frequency during the end to end travel experience.
The Winners of the special 2021 COVID-19 Airline Excellence Awards are:
Aeroflot Russian Airlines
ANA All Nippon Airways
Cathay Pacific Airways
KLM Royal Dutch Airlines
Swiss International Air Lines