THE WORLD AIRLINE AWARDS
The World Airline Awards began in 1999, when Skytrax launched its first global, airline passenger satisfaction survey.
In 2000, the survey attracted a worldwide completion of 2.2 million entries which has since grown annually, with the latest 2015-2016 survey achieving
19.2 million completed entries.
The focus is to deliver a passenger survey and airline awards process that is independent, impartial and global, and this ethos remains essential to all aspects
in the present day. The survey and awards process is funded by Skytrax, and is not a profit-generating operation.