World Airline Awards
The Global Airline Rankings announced by Skytrax at the 2013 World Airline Awards, with full listing of the the Top 100 airlines according to the customer voting. The World Airline Awards are a global benchmark of airline excellence.

Best Airline Winners
Airline of the Year Most Improved Airline Best Leisure Airline Best Low-Cost Airline Best Inflight Entertainment Best Cabin Staff Best Cabin Cleanliness Best Airline Alliance Best Airport Services Best Transatlantic Airline Best Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Low-Cost Premium cabin Economy Class
Best Seats
First Class Business Class Premium Economy Low-Cost Premium Seat Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
Best Airline Signature Dish First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India Middle East North America South America

2012 Airline Awards
2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
World Airport Awards

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The World's Top Airlines - Ranking 1 to 20

The results shown below show the final Global Airline Rankings in the 2013 World Airline Awards.
2013 2012  
1 Emirates 8  
The World's Best Airlines
  Airline Ranking 1-20
  Airline Ranking 21-40
  Airline Ranking 41-60
  Airline Ranking 61-80
  Airline Ranking 81-100

2 Qatar Airways 1
3 Singapore Airlines 3
4 ANA All Nippon Airways 5
5 Asiana Airlines 2
6 Cathay Pacific Airways 4
7 Etihad Airways 6
8 Garuda Indonesia 11
9 Turkish Airlines 7
10 Qantas Airways 15
11 Lufthansa 14
12 EVA Air 13
13 Virgin Australia 12
14 Malaysia Airlines 10
15 Thai Airways 9
16 Swiss Int'l Air Lines 15
17 Korean Air 16
18 Air New Zealand 17
19 Hainan Airlines 20
20 Air Canada 19
The results may NOT be reproduced without the previous agreement of SKYTRAX

World Airline Awards
The World Airline Awards are a primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world, delivering a unique survey format based on analysis of business and leisure travellers, across all cabin travel types (First Class, Business Class, Premium Economy Class and Economy class passengers).

Air travellers completed an online survey questionnaire about their experience with airlines on the ground and onboard, during a 10-month period. The survey measures passenger satisfaction across more than 40 key performance indicators of airline front-line product and service - including check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, inflight entertainment and staff service. The Survey covered over 200 airlines, from the largest international airlines to smaller domestic carriers.
The World Airline Awards

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The comprehensive global Airline and Airport review site for over 681 airlines and 725 airports. Passenger reviews and opinions for Airlines and Airports worldwide, Seat Reviews, Seat Maps, the World Airline Star Rating and Airport Star Rating.