2021 airline awards

World’s Most Improved Airlines 2021

Saudi Arabian Airlines wins the 2021 award as the World's Most Improved Airline, ahead of Rwandair in 2nd place and JetSmart in 3rd position


The World's Most Improved Airline award reflects an airline's Quality improvement across the entire Awards programme, which analyses an airline's change in the global rating, and performance improvements in different award categories.

The 2021 Awards are based on a much extended customer survey period from September 2019 to July 2021, representing a mix of normal travel times combined with travel during the global pandemic.

World’s Most Improved Airlines 2021

1

Saudi Arabian Airlines

2

RwandAir

3

JetSmart

4

Vistara

5

Vueling Airlines

6

Scoot

7

Xiamen Airlines

8

Flynas

9

Air France

10

Turkish Airlines

Most Improved Airline in Africa 2021

1

RwandAir

Most Improved Airline in India / Southern Asia 2021

1

Vistara

Most Improved Airline in Asia 2021

1

Scoot

Most Improved Airline in Europe 2021

1

Air France

Most Improved Airline in Middle East 2021

1

Flynas

Most Improved Airline in South America 2021

1

JetSmart

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