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Top 100 Airlines : 2012

The world's Top 100 Airlines in 2012, as voted by airline customers around the world and announced at the World Airline Awards. Over 275 airlines were featured in the customer survey but we only feature the top 100 listing here. (This Top 100 listing may not be reproduced without the consent of Skytrax).
The World's Top 100 Airlines - 2012
1 Qatar Airways 1
2 Asiana Airlines 3
3 Singapore Airlines 2
4 Cathay Pacific Airways 4
5 ANA All Nippon Airways 11
6 Etihad Airways 6
7 Turkish Airlines 9
8 Emirates 10
9 Thai Airways 5
10 Malaysia Airlines 12
11 Garuda Indonesia 19
12 Virgin Australia 32
13 EVA Air 16
14 Lufthansa 15
15 Qantas Airways 8
16 Korean Air 24
17 Air New Zealand 7
18 Swiss Int'l Air Lines 13
19 Air Canada 21
20 Hainan Airlines 23
21 Dragonair 18
22 AirAsia 20
23 Oman Air 28
24 Aegean Airlines 22
25 South African Airways 42
26 Virgin America 33
27 Bangkok Airways 27
28 British Airways 44
29 China Southern Airlines 29
30 Jetstar Airways 30
31 Finnair 40
32 TAM Airlines 25
33 China Airlines 39
34 KLM Royal Dutch Airlines 46
35 Japan Airlines 49
36 SilkAir 26
37 Air China 36
38 LAN Airlines 34
39 Austrian Airlines 17
40 AirAsiaX 41
41 easyJet 38
42 TACA Airlines 37
43 Westjet 50
44 China Eastern Airlines 58
45 Hong Kong Airlines 54
46 Jetstar Asia 45
47 Vietnam Airlines 48
48 Air France 55
49 Alaska Airlines 69
50 Virgin Atlantic 47
51 Southwest Airlines 67
52 jetBlue Airways 31
53 Air Astana 83
54 Azul Airlines 76
55 Indigo Airlines 64
56 Avianca 53
57 Delta Air Lines 62
58 Jet Airways 43
59 bmi British Midland 60
60 American Eagle 56
61 Copa Airlines 57
62 Air Nostrum 61
63 Brussels Airlines 66
64 United Airlines 74
65 Air Berlin 65
66 Kulula 72
67 TAP Air Portugal 73
68 SAS Scandinavian 78
69 TRIP Airlines 96
70 SriLankan Airlines 52
71 Air Mauritius 68
72 Transaero Airlines 122
73 Baboo Airlines 88
74 Norwegian 84
75 NIKI 91
76 Air Transat 121
77 Hong Kong Express 81
78 Kenya Airways 70
79 Kingfisher Airlines 14
80 Hawaiian Airlines 90
81 Spicejet 94
82 Gulf Air 98
83 Alitalia 134
84 American Airlines 77
85 Aeroflot Russian Airlines 63
86 Tiger Airways 75
87 Saudi Arabian Airlines 89
88 Icelandair 104
89 Shenzhen Airlines 156
90 Porter Airlines 118
91 Aer Arann 97
92 Tianjin Airlines 95
93 Nok Air 80
94 Royal Jordanian Airlines 99
95 Egyptair 79
96 Air Pacific 106
97 Aer Lingus 87
98 Aer Busan 86
99 Cyprus Airways 108
100 Skymark Airlines 114

Results can only be reproduced by prior agreement of Skytrax





About the World Airline Awards

The airline survey and awards process is independent and impartial, introduced by Skytrax in 1999 to provide a customer satisfaction study that was global, reflecting the international scale of the airline industry. Travellers across the globe vote in the world’s largest airline passenger satisfaction survey to decide the award winners.

All costs for the project are paid by Skytrax, and airlines do not pay any type of survey entry / registration fee, or to attend the awards event. There are no charges for airline use of the award logos and results. Airlines can invite and encourage their customers to participate in the airline survey, but no element of financial or other inducement can be offered.

Why do Skytrax continue to deliver such a project without seeking to benefit financially? This relates back to the commitment made by Skytrax at launch in 1999 that for the survey to provide meaningful results it had to remain independent and impartial, and should not have any payment or sponsorship from within the airline industry.

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