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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards™ are the global benchmark of airline excellence.



2011 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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Thai Airways wins the Best Airline Economy class onboard catering award




Thai Airways was named winner of the World's Best Economy Class Airline Catering for Product Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.

The runners-up in this Best Economy Class Airline category are Turkish Airlines taking 2nd place in the category, ahead of Asiana Airlines in 3rd position.

Best Economy Class Airline Catering

1

Thai Airways

2

Turkish Airlines

3

Asiana Airlines

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.





The trusted Airline Awards
 

Top 3 Airline results

THAI AIRWAYS

Formed in 1988, the airline operates out of Suvarnabhumi Airport. Thai flies to 72 destinations in 35 countries, using a fleet of 85 aircraft. Thai Airways is one of the few airlines with a uniform change policy. International female flight attendants are required to change from their corporate purple suits (for use outside the cabin) into their traditional Thai dress prior to the general boarding of passengers.

 

TURKISH AIRLINES

Turkish Airlines began 78 years ago with 5 airplanes and today has 169 (passenger and cargo) airplanes. It operates scheduled services to 139 international and 42 domestic cities (38 domestic airports), serving a total of 181 airports, in Europe, Asia, Africa, and the Americas. The airline's main base is at Atatürk International Airport. Starting from April 1st, 2008, THY became one of the members of the world's largest airline alliance, namely, Star Alliance and committed to be Turkey's rising star.

ASIANA AIRLINES

Asiana Airlines is one of South Korea's two major airlines. The airline has its domestic hub at Gimpo International Airport and its international hub at Incheon International Airport. Asiana is a member of the Star Alliance and offers 516 daily departures throughout Asia, Europe, North America, and Oceania, operating 14 domestic and 85 international passenger routes.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





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