Home page

The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards™ are the global benchmark of airline excellence.



2011 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


Follow SKYTRAX on Facebook






TACA Airlines Staff Service Excellence for Central America & Caribbean




TACA Airlines was named winner of the Airline Staff Service Excellence Central America / Caribbean award at the 2011 World Airline Awards, in a ceremony held at the Paris Air Show.

The runners-up in the Airline Staff Service Excellence Central America / Caribbean category are Copa Airlines taking 2nd place in the category, ahead of Caribbean Airlines in 3rd position.

Service Excellence - C America / Caribbean

1

TACA Airlines

2

Copa Airlines

3

Caribbean Airlines

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.


 

Mr Edward Plaisted - CEO, SKYTRAX

"Once again, TACA have demonstrated their ability to meet the highest levels of passenger satisfaction and we congratulate them on the achievement of being named both the Best Airline Central America / Caribbean and taking the Staff Service Excellent Central America / Caribbean award."




The trusted Airline Awards
 

Top 3 Airline results

TACA AIRLINES

TACA, originally an acronym of Transportes Aéreos Centroamericanos (Central American Air Transport), now stands for Transportes Aéreos del Continente Americano (Air Transport of the American Continent), reflecting its expansion to North, Central, South America and the Caribbean. TACA flies to 39 destinations in 22 countries in North, Central and South America and the Caribbean, including daily flights to 9 major U.S. cities, as well as to Toronto, Canada.

 

COPA AIRLINES

Copa Airlines is an airline based in Panama City, Panama, and serves as Panama's flag carrier. Its main base of operations is Tocumen International Airport, and the airline operates approximately 148 daily scheduled flights to 54 destinations in 27 countries in North America, Central America, South America and The Caribbean.

CARIBBEAN AIRLINES

Caribbean Airlines is the national airline of Trinidad and Tobago. The airline began operations on 1 January 2007, replacing its predecessor, BWIA West Indies Airways. Its headquarters are in Piarco, Tunapuna-Piarco region, on the island of Trinidad and flies from the Caribbean to the United States, Canada and South America.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





|  Home Page  |  Passengers Choice Awards  |  Press room  |  Contact Us  |  Survey Methodology  |  Airline Reviews  |  Site Map  |

© 1989-2012  Copyright Skytrax All rights reserved   -   The World Airline Awards™