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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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Dragonair is named Worlds Best
Regional Airline at World Airline Awards |
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Dragonair was named winner of the World's Best Regional Airline award at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in the World's Best Regional Airline category are Aegean Airlines taking 2nd place in the category, ahead of
SilkAir in 3rd position.
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World's Best Regional Airline |
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1 |
Dragonair |
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2 |
Aegean Airlines |
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3 |
SilkAir |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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DRAGONAIR : James Tong, CEO |
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Dragonair Chief Executive Officer James Tong expressed his pride and pleasure at the news of
the award. “It is a great honour to receive this recognition from travellers. On behalf of
everyone at Dragonair, I would like to extend my heartfelt thanks to all who voted for us,” he
said. “The fact that we have won the World’s Best Regional Airline for two consecutive years,
together with previous Skytrax honours, such as Best Airline – China for six consecutive years
and Best Regional Airline – Southeast Asia, demonstrates our commitment to service excellence.
However, the award represents more than just an honour for Dragonair, it also recognises the
success of a Hong Kong-grown brand, and is thus a tribute to the dynamism, creativity and hard
work of the city as a whole.”
Mr Tong praised the teamwork exhibited by Dragonair in winning the award. “The management
culture and professionalism of the carrier is the key to success,” he said. “Our focus is
always on people – customers and staff, as well as the younger generation in Hong Kong. While
we always provide quality service to our customers, we believe that it is also vitally
important to take care of our staff as well as to nurture our younger generation through
various corporate social responsibility programmes.
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Mr Edward Plaisted - CEO, SKYTRAX |
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“Dragonair once again proved to be the most popular choice for passengers in being named both the World’s Best Regional Airline
and Best Regional Airline Asia at this years awards. We congratulate the management and staff of Dragonair for this achievement and we hope they are
proud of this prestigious award.” |
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DRAGONAIR |
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Dragonair, an affiliate member of Oneworld, is a Hong Kong-based international airline, and
a member of the Cathay Pacific Group. Established in 1985, the airline now operates a fleet
of 14 A330-300s, six A321s and 11 A320s providing quality passenger and cargo services. The
airline's network covers 33 destinations across the Asia-Pacific region, including 17 in
Mainland China. Dragonair operates about 400 flights a week to the Mainland.
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AEGEAN AIRLINES |
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Aegean Airlines is the largest Greek airline by the total number of passengers carried. A
Star Alliance member since June 2010, it operates scheduled and charter services from Athens
and Thessaloniki to other major Greek destinations as well as to a number of European
destinations. Its main base is Athens International Airport.
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SILKAIR |
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SilkAir is an airline based in Singapore. It is a wholly owned subsidiary of Singapore
Airlines and operates scheduled passenger services from Singapore to 31 cities in Southeast
Asia, South Asia and the People's Republic of China. As the regional wing of Singapore
Airlines, it serves 31 out of 50 short-haul destinations in the Singapore Airlines Group
using a fleet of A319 and A320 aircraft.
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Airline of the Year
