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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.


2012 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals Airline Signature Dish
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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Cathay Pacific Airways wins Best Transpacific Airline title at the 2011 World Airline Awards




Cathay Pacific was named the Best Transpacific Airline for customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.

The runners-up in this Best Transpacific Airline category are ANA All Nippon Airways, 2nd place in this category, ahead of Korean Air in 3rd position.


Best Transpacific Airline

1

Cathay Pacific Airways

2

ANA All Nippon Airways

3

Korean Air

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.


 

Mr Edward Plaisted - CEO, Skytrax

“We congratulate Cathay Pacific for securing the Best Transpacific Airline award for a second year. Cathay continues to be a popular choice with voters and to beat off competition from a high number of quality carriers is clearly a testament to the product and service standards available on Cathay Pacific flights.”




The trusted Airline Awards
 

Top 3 Airline results

LUFTHANSA

Lufthansa is the flag carrier of Germany and the largest airline in Europe in terms of overall passengers carried. The airline is the world's fourth-largest airline in terms of overall passengers carried, operating services to 18 domestic destinations and 203 international destinations in 78 countries across Africa, Americas, Asia and Europe. Together with its partners Lufthansa services around 410 destinations. With over 710 aircrafts it has the second- largest passenger airline fleet in the world when combined with its subsidiaries. Its main operations base and primary traffic hub is at Frankfurt Airport in Frankfurt am Main with a second hub at Munich Airport.

 

CONTINENTAL AIRLINES

Continental Airlines is based in Downtown Houston, Texas. On October 1, 2010, Continental airlines was acquired by United Airlines. These airlines are in the process of merging their operations under the name United Airlines. During the integration period, both airlines will, for a time, run separate operations under direction of a combined leadership team of the new parent company based in Chicago. Continental, together with Continental Express and Continental Connection, offers more than 2,400 daily departures throughout the Americas, Europe and the Asia-Pacific region.

KLM

KLM's headquarters are in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates worldwide scheduled passenger and cargo services to more than 90 destinations. It is the oldest airline in the world still operating under its original name. KLM is the only carrier on 66 of the routes it operates. On 43 routes it faces competition from one other airline, whereas on 14 routes it faces competition from two other airlines.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





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