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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards™ are the global benchmark of airline excellence.



2011 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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Qatar Airways is named Best Airline in the Middle East at World Airline Awards™




Qatar Airways was named the Best Airline Middle East at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.

The runners-up in this category are Etihad Airways taking 2nd place in the category, ahead of Emirates in 3rd position.

Best Airline Middle East

1

Qatar Airways

2

Etihad Airways

3

Emirates

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.


 

Mr Albar Al Baker, CEO, QATAR AIRWAYS

"Today, I am immensely proud of Qatar Airways and it is an honour on behalf of my workforce and my country to collect this prestigious award and for Qatar Airways to be named Airline of the Year. Since I became the Chief Executive Officer of Qatar Airways in 1997 at the time of Qatar Airways’ relaunch, my goal was simple – for Qatar Airways to reach the pinnacle of the airline industry,” he said. At Qatar Airways we always aim at doing the best in everything we do. To be considered as the top airline in the world is a huge achievement and a very rewarding moment in Qatar Airways’ history. It is extremely gratifying to be recognised as “Airline of the Year”, which takes into account the outstanding efforts and hard work of all our employees, as we continuously aim to exceed the expectations of our customers. I also want to thank our customers for their positive response, loyalty and appreciation of our product. It is a great motivation for everyone at Qatar Airways and will stimulate the entire airline’s staff to continuously deliver Five Star excellence and the highest service standards we are renowned for worldwide."

Mr Edward Plaisted - CEO, SKYTRAX

"It is very special to see Qatar Airways being named as Worlds Best Airline in the awards, and represents the culmination of a steady progress towards this top position by Qatar Airways in recent years. From 8th place six years ago, they have moved up the global ranking, and now occupy this top position as world's best airline. The award reflects opinions of passengers around the world, and is based on every customer type across all cabins - be they business or leisure, frequent or first-time flyers."




The trusted Airline Awards
 

Top 3 Airline results

QATAR AIRWAYS

Qatar Airways is the flag carrier of Qatar linking over 100 International destinations from its base in Doha. Using a fleet of 96 aircraft, the airline operates one of the youngest fleets in the world with an average age of less than 4.1 years, and it is one of the few airlines to fly to all six permanently inhabited continents. Qatar Airways is currently undergoing a major expansion and is one of the fastest growing airlines in the world.

 

ETIHAD AIRWAYS

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003. The airline operates more than 1000 flights per week to 66 destinations in 44 countries,[2] via a fleet of 57 aircraft. Its operation is heavily centered in Europe and Asia, as well as Oceania, Africa and North America. Its main base is Abu Dhabi International Airport.

EMIRATES

Emirates is the largest airline in the Middle East, operating over 2,400 passenger flights per week, from its hub at Dubai International Airport Terminal 3, to 111 cities in 62 countries across six continents. The company also operates three of the world's ten longest non-stop commercial flights from Dubai to Los Angeles, San Francisco and Houston. Several new destinations are added each year. In 2010 the airline was the sixth-largest airline in the world in terms of international passengers carried, and largest in the world in terms of scheduled international passenger-kilometres flown.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy






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