2011 World Airline Awards Results Archive

The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence.

2013 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Best Leisure Airline Best Low-Cost Airline Best Inflight Entertainment Best Cabin Staff Best Cabin Cleanliness Best Airline Alliance Best Airport Services Best Transatlantic Airline Best Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
Best Airline Signature Dish First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India Middle East North America South America

PAST WINNERS

View the Archive Results for the 2011 World Airline Awards


World Airline Awards Best Airlines 2011

1	Qatar Airways
2	Singapore Airlines
3	Asiana Airlines
4	Cathay Pacific Airways
5	Thai Airways International
6	Etihad Airways
7	Air New Zealand
8	Qantas Airways
9	Turkish Airlines
10	Emirates

WORLD'S MOST IMPROVED AIRLINE		WORLD'S BEST LEISURE AIRLINE
1	China Southern Airlines	1	Thomson Airways
2	Air China	2	Air Transat
3	Aeroflot Russian Airlines	3	Monarch Airlines

BEST INFLIGHT ENTERTAINMENT		WORLD'S BEST LOW-COST AIRLINE
1	Emirates	1	AirAsia
2	Singapore Airlines	2	Jetstar Airways
3	Cathay Pacific Airways	3	Virgin America

WORLD'S BEST CABIN STAFF		WORLD'S BEST AIRLINE ALLIANCE
1	Asiana Airlines	1	Star Alliance
2	Malaysia Airlines	2	oneworld Alliance
3	Singapore Airlines	3	SkyTeam Alliance

WORLD'S BEST REGIONAL AIRLINE		BEST TRANSATLANTIC AIRLINE
1	Dragonair	1	Lufthansa
2	Aegean Airlines	2	Continental Airlines
3	SilkAir	3	KLM Royal Dutch Airlines

BEST TRANSPACIFIC AIRLINE		WORLD'S BEST AIRPORT SERVICES
1	Cathay Pacific Airways	1	ANA All Nippon Airways
2	ANA All Nippon Airways	2	Thai Airways
3	Korean Air	3	Asiana Airlines

Best by Cabin Class
BEST AIRLINE - FIRST CLASS		BEST AIRLINE - BUSINESS CLASS
1	Etihad Airways	1	Singapore Airlines
2	Singapore Airlines	2	Qatar Airways
3	Cathay Pacific Airways	3	Etihad Airways

BEST AIRLINE - PREMIUM ECONOMY CLASS		BEST AIRLINE - ECONOMY CLASS
1	Air New Zealand	1	Asiana Airlines
2	Turkish Airlines	2	Qatar Airways
3	Qantas Airways	3	Singapore Airlines

Best Airline Lounges
WORLD'S BEST FIRST CLASS LOUNGE		WORLD'S BEST BUSINESS CLASS LOUNGE
1	Qatar Airways	1	British Airways
2	Thai Airways	2	Virgin Atlantic Airways
3	Lufthansa	3	Cathay Pacific Airways

Best Airline Onboard Catering
BEST FIRST CLASS ONBOARD CATERING		BEST BUSINESS CLASS ONBOARD CATERING
1	Etihad Airways	1	Austrian Airlines
2	Singapore Airlines	2	Turkish Airlines
3	Qantas Airways	3	Qatar Airways

BEST PREMIUM ECONOMY ONBOARD CATERING		BEST ECONOMY CLASS ONBOARD CATERING
1	Air New Zealand	1	Thai Airways
2	Turkish Airlines	2	Turkish Airlines
3	V Australia	3	Asiana Airlines

Best Airline Cabin Seats
BEST FIRST CLASS CABIN SEATS		BEST BUSINESS CLASS CABIN SEATS
1	Cathay Pacific Airways	1	Oman Air
2	Etihad Airways	2	Singapore Airlines
3	Singapore Airlines	3	Qatar Airways

BEST PREMIUM ECONOMY CLASS CABIN SEATS		BEST ECONOMY CLASS CABIN SEATS
1	Turkish Airlines	1	Thai Airways
2	Air New Zealand	2	Kingfisher Airlines
3	Qantas Airways	3	Asiana Airlines

Best Airline - by Region
BEST AIRLINE - AFRICA		BEST AIRLINE - ASIA
1	South African Airways	1	Singapore Airlines
2	Air Mauritius	2	Asiana Airlines
3	Kenya Airways	3	Cathay Pacific Airways

BEST AIRLINE - AUSTRALIA/PACIFIC		BEST AIRLINE - CHINA
1	Air New Zealand	1	Hainan Airlines
2	Qantas Airways	2	China Southern Airlines
3	Jetstar Airways	3	Air China

BEST AIRLINE - CENTRAL ASIA/INDIA		BEST AIRLINE - EUROPE
1	Kingfisher Airlines	1	Turkish Airlines
2	Jet Airways	2	Swiss International Air Lines
3	SriLankan Airlines	3	Lufthansa

BEST AIRLINE - MIDDLE EAST		BEST INTERNATIONAL AIRLINE - NORTH AMERICA
1	Qatar Airways	1	Air Canada
2	Etihad Airways	2	Continental Airlines
3	Emirates	3	Delta Air Lines

BEST DOMESTIC AIRLINE - NORTH AMERICA		BEST AIRLINE - SOUTH AMERICA
1	jetBlue Airways	1	TAM Airlines
2	Virgin America	2	LAN Airlines
3	Westjet	3	Avianca

BEST AIRLINE - SOUTHERN EUROPE		BEST AIRLINE - NORTHERN EUROPE
1	Turkish Airlines	1	Finnair
2	Aegean Airlines	2	SAS Scandinavian
3	Air Malta	3	Norwegian

BEST AIRLINE - WESTERN EUROPE		BEST AIRLINE - EASTERN EUROPE
1	Swiss International Air Lines	1	Aeroflot Russian Airlines
2	Lufthansa	2	Air Astana
3	Austrian Airlines	3	Malev Hungarian

Best Regional Airlines
BEST REGIONAL AIRLINE - ASIA		BEST REGIONAL AIRLINE - CHINA
1	Dragonair	1	Tianjin Airlines
2	SilkAir	2	Juneyao Airlines
3	Bangkok Airways	3	Sichuan Airlines

BEST REGIONAL AIRLINE - EUROPE		BEST REGIONAL AIRLINE - NORTH AMERICA
1	Aegean Airlines	1	American Eagle Airlines
2	easyJet	2	Alaska Airlines
3	Air Nostrum	3	Frontier Airlines

BEST REGIONAL AIRLINE - SOUTH AMERICA
1	TRIP Linhas Aereas
2	Gol
3	Webjet Linhas Aereas

Best Low-Cost Airlines
BEST LOW-COST AIRLINE - ASIA		BEST LOW-COST AIRLINE - EUROPE
1	AirAsia	1	easyJet
2	AirAsia X	2	Air Berlin
3	Jetstar Asia	3	Norwegian

BEST LOW-COST AIRLINE - AUSTRALIA/PACIFIC		BEST LOW-COST AIRLINE - C. ASIA/INDIA
1	Jetstar Airways	1	IndiGo Airlines
2	Virgin Australia	2	Kingfisher Red
3	Tiger Airways	3	Kingfisher Red

BEST LOW-COST AIRLINE - SOUTH AMERICA		BEST LOW-COST AIRLINE - NORTH AMERICA
1	Azul Linhas Aereas Brasileiras	1	Virgin America
2	Webjet Linhas Aereas	2	WestJet
3	Easyfly	3	Frontier Airlines

Airline Staff Service Excellence Awards - by Region
STAFF SERVICE EXCELLENCE - AFRICA		STAFF SERVICE EXCELLENCE - ASIA
1	South African Airways	1	ANA All Nippon Airways
2	Kenya Airways	2	Malaysia Airlines
3	Kulula	3	Asiana Airlines

STAFF EXCELLENCE - AUSTRALIA/PACIFIC		STAFF SERVICE EXCELLENCE - CHINA
1	V Australia	1	Hainan Airlines
2	Air New Zealand	2	China Southern Airlines
3	Air Tahiti Nui	3	Air China

STAFF EXCELLENCE - CENTRAL ASIA/INDIA		STAFF SERVICE EXCELLENCE - EUROPE
1	Kingfisher Airlines	1	Austrian Airlines
2	SriLankan Airlines	2	Aegean Airlines
3	IndiGo Airlines	3	Swiss International Air Lines

STAFF EXCELLENCE - MIDDLE EAST		STAFF SERVICE EXCELLENCE - NORTH AMERICA
1	Oman Air	1	Virgin America
2	Qatar Airways	2	WestJet
3	Gulf Air	3	jetBlue Airways

STAFF EXCELLENCE - C AMERICA/CARIBBEAN		STAFF SERVICE EXCELLENCE - SOUTH AMERICA
1	TACA Airlines	1	TAM Airlines
2	Copa Airlines	2	LAN Airlines
3	Caribbean Airlines	3	Avianca