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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.


2012 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals Airline Signature Dish
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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AirAsia is named Best Low-Cost Airline in Asia for the 3rd year running




AirAsia was named the Best Low-Cost Airline Asia for customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.

The runners-up in this Best Low-Cost Airline Asia category are AirAsiaX taking 2nd place in the category, ahead of JetStar Asia in 3rd position.

Best Low-Cost Airline : Asia

1

AirAsia

2

AirAsiaX

3

JetStar Asia

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.


Mr Edward Plaisted - CEO, SKYTRAX

"Having won this prestigious World's Best Low Cost Airline title for 3 consecutive years, Air Asia have continued to build on their success in previous years. Passengers clearly continue to enjoy the overall experience that Air Asia provides and this will always be central to the success of the airline."




The trusted Airline Awards
 

Top 3 Airline results

AIRASIA

AirAsia is Asia's largest low-fare, no-frills airline and a pioneer of low-cost travel in Asia. AirAsia group operates scheduled domestic and international flights to over 400 destinations spanning 25 countries. Its main hub is the Low-Cost Carrier Terminal (LCCT) at Kuala Lumpur International Airport (KLIA). Its affiliate airlines Thai AirAsia and Indonesia AirAsia have hubs in Suvarnabhumi Airport and Soekarno-Hatta International Airport respectively.

 

AIRASIAX

AirAsia is Asia's largest low-fare, no-frills airline and a pioneer of low-cost travel in Asia. AirAsia group operates scheduled domestic and international flights to over 400 destinations spanning 25 countries. Its main hub is the Low-Cost Carrier Terminal (LCCT) at Kuala Lumpur International Airport (KLIA). Its affiliate airlines Thai AirAsia and Indonesia AirAsia have hubs in Suvarnabhumi Airport and Soekarno-Hatta International Airport respectively.

JETSTAR ASIA

Jetstar Airways is an Australian low-cost airline headquartered in Melbourne, Australia. Qantas established the airline in 2003 as a low-cost domestic subsidiary. The airline operates an extensive domestic network as well as regional and international services from its main base at Melbourne Airport. Jetstar currently flies to 18 domestic destinations and 16 international destinations in 7 countries across Asia, North America and Oceania.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





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