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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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AirAsia wins Worlds Best Low-Cost
Airline award for 3rd consecutive year |
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AirAsia was named the World's Best Low-Cost Airline for
customer Product and Service Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in this Best Low-Cost Airline category are JetStar Airways taking 2nd place in the category, ahead of Virgin America in 3rd position.
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World's Best Low-Cost Airline |
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AirAsia |
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2 |
JetStar Airways |
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3 |
Virgin America |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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Mr Edward Plaisted - CEO, SKYTRAX |
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"Having won this prestigious World's Best Low Cost Airline title for 3 consecutive years, Air Asia
have continued to build on their success in previous years. Passengers clearly continue to enjoy
the overall experience that Air Asia provides and this will always be central to the success of
the airline."
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AIRASIA |
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AirAsia is Asia's largest low-fare, no-frills airline and a pioneer of low-cost travel in Asia.
AirAsia group operates scheduled domestic and international flights to over 400 destinations
spanning 25 countries. Its main hub is the Low-Cost Carrier Terminal (LCCT) at Kuala Lumpur
International Airport (KLIA). Its affiliate airlines Thai AirAsia and Indonesia AirAsia have
hubs in Suvarnabhumi Airport and Soekarno-Hatta International Airport respectively. |
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JETSTAR AIRWAYS |
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Jetstar Airways is an Australian low-cost airline headquartered in Melbourne, Australia. Qantas
established the airline in 2003 as a low-cost domestic subsidiary. The airline operates an
extensive domestic network as well as regional and international services from its main base at
Melbourne Airport. Jetstar currently flies to 18 domestic destinations and 16 international
destinations in 7 countries across Asia, North America and Oceania.
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VIRGIN AMERICA |
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Virgin America is a US low-cost airline that began service on August 8, 2007. The airline's
stated aim is to provide low-fare, high-quality service for "long-haul point-to-point service
between major metropolitan cities on the Eastern and West Coast seaboards." San Francisco
International Airport is Virgin America's principal base of operations and sole hub. |
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Airline of the Year
