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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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Austrian Airlines wins the Best Business Class Onboard Catering award for 2011 |
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Austrian Airlines was named winner of the Award for the World's Best Business Class Airline Catering for
Product Quality at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in this Best Business Class Airline category are Turkish Airlines taking 2nd place in the category, ahead of
Qatar Airways in 3rd position.
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Best Business Class Airline Catering |
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1 |
Austrian Airlines |
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2 |
Turkish Airlines |
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3 |
Qatar Airways |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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Mr Edward Plaisted - CEO, Skytrax |
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“We offer our congratulations to Austrian Airlines for their double award this year. Staff Service Excellence Europe indicates that
Austrian Airlines are exceeding their passenger’s expectations across all frontline service positions. Best Business Class Catering
is now a very competitive category in the Premium section of the awards. As many airlines no longer offer First Class, there has
been significant development of Business Class catering concepts and Austrian are meeting a very good product and service standard
in this cabin.”
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AUSTRIAN AIRLINES |
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Austrian Airlines is the flag carrier airline of Austria, headquartered in the grounds of Vienna
International Airport. Together with regional subsidiary Tyrolean Airways and charter arm Lauda
Air, it operates scheduled services to over 130 destinations. Austrian Airlines functions as a
hub between East and West, centred on Vienna and focussing on Central and Eastern Europe and the
Middle East.
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TURKISH AIRLINES |
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Turkish Airlines began 78 years ago with 5 airplanes and today has 169 (passenger and cargo)
airplanes. It operates scheduled services to 139 international and 42 domestic cities (38
domestic airports), serving a total of 181 airports, in Europe, Asia, Africa, and the Americas.
The airline's main base is at Atatürk International Airport. Starting from April 1st, 2008, THY
became one of the members of the world's largest airline alliance, namely, Star Alliance and
committed to be Turkey's rising star. |
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QATAR AIRWAYS |
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Qatar Airways is the flag carrier of Qatar linking over 100 International destinations from its
base in Doha. Using a fleet of 96 aircraft, the airline operates one of the youngest fleets in
the world with an average age of less than 4.1 years, and it is one of the few airlines to fly
to all six permanently inhabited continents. Qatar Airways is currently undergoing a major
expansion and is one of the fastest growing airlines in the world. |

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