World Airline Awards
The prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence.

2013 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Best Leisure Airline Best Low-Cost Airline Best Inflight Entertainment Best Cabin Staff Best Cabin Cleanliness Best Airline Alliance Best Airport Services Best Transatlantic Airline Best Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
Best Airline Signature Dish First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India Middle East North America South America

PAST WINNERS
2012 Airline Awards
2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
World Airport Awards


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View the Archive Results for the 2011 World Airline Awards

World Airline Awards
Best Airlines 2011

1 Qatar Airways
2 Singapore Airlines
3 Asiana Airlines
4 Cathay Pacific Airways
5 Thai Airways International
6 Etihad Airways
7 Air New Zealand
8 Qantas Airways
9 Turkish Airlines
10 Emirates
 


Read the Latest Reviews

 
WORLD'S MOST IMPROVED AIRLINE   WORLD'S BEST LEISURE AIRLINE
1 China Southern Airlines   1 Thomson Airways
2 Air China   2 Air Transat
3 Aeroflot Russian Airlines   3 Monarch Airlines
 
BEST INFLIGHT ENTERTAINMENT   WORLD'S BEST LOW-COST AIRLINE
1 Emirates   1 AirAsia
2 Singapore Airlines   2 Jetstar Airways
3 Cathay Pacific Airways   3 Virgin America
 
WORLD'S BEST CABIN STAFF   WORLD'S BEST AIRLINE ALLIANCE
1 Asiana Airlines   1 Star Alliance
2 Malaysia Airlines   2 oneworld Alliance
3 Singapore Airlines   3 SkyTeam Alliance
 
WORLD'S BEST REGIONAL AIRLINE   BEST TRANSATLANTIC AIRLINE
1 Dragonair   1 Lufthansa
2 Aegean Airlines   2 Continental Airlines
3 SilkAir   3 KLM Royal Dutch Airlines
 
BEST TRANSPACIFIC AIRLINE   WORLD'S BEST AIRPORT SERVICES
1 Cathay Pacific Airways   1 ANA All Nippon Airways
2 ANA All Nippon Airways   2 Thai Airways
3 Korean Air   3 Asiana Airlines
Best by Cabin Class
BEST AIRLINE - FIRST CLASS   BEST AIRLINE - BUSINESS CLASS
1 Etihad Airways   1 Singapore Airlines
2 Singapore Airlines   2 Qatar Airways
3 Cathay Pacific Airways   3 Etihad Airways
 
BEST AIRLINE - PREMIUM ECONOMY CLASS   BEST AIRLINE - ECONOMY CLASS
1 Air New Zealand   1 Asiana Airlines
2 Turkish Airlines   2 Qatar Airways
3 Qantas Airways   3 Singapore Airlines
Best Airline Lounges
WORLD'S BEST FIRST CLASS LOUNGE   WORLD'S BEST BUSINESS CLASS LOUNGE
1 Qatar Airways   1 British Airways
2 Thai Airways   2 Virgin Atlantic Airways
3 Lufthansa   3 Cathay Pacific Airways
Best Airline Onboard Catering
BEST FIRST CLASS ONBOARD CATERING   BEST BUSINESS CLASS ONBOARD CATERING
1 Etihad Airways   1 Austrian Airlines
2 Singapore Airlines   2 Turkish Airlines
3 Qantas Airways   3 Qatar Airways
 
BEST PREMIUM ECONOMY ONBOARD CATERING   BEST ECONOMY CLASS ONBOARD CATERING
1 Air New Zealand   1 Thai Airways
2 Turkish Airlines   2 Turkish Airlines
3 V Australia   3 Asiana Airlines
Best Airline Cabin Seats
BEST FIRST CLASS CABIN SEATS   BEST BUSINESS CLASS CABIN SEATS
1 Cathay Pacific Airways   1 Oman Air
2 Etihad Airways   2 Singapore Airlines
3 Singapore Airlines   3 Qatar Airways
 
BEST PREMIUM ECONOMY CLASS CABIN SEATS   BEST ECONOMY CLASS CABIN SEATS
1 Turkish Airlines   1 Thai Airways
2 Air New Zealand   2 Kingfisher Airlines
3 Qantas Airways   3 Asiana Airlines
Best Airline - by Region
BEST AIRLINE - AFRICA   BEST AIRLINE - ASIA
1 South African Airways   1 Singapore Airlines
2 Air Mauritius   2 Asiana Airlines
3 Kenya Airways   3 Cathay Pacific Airways
 
BEST AIRLINE - AUSTRALIA/PACIFIC   BEST AIRLINE - CHINA
1 Air New Zealand   1 Hainan Airlines
2 Qantas Airways   2 China Southern Airlines
3 Jetstar Airways   3 Air China
 
BEST AIRLINE - CENTRAL ASIA/INDIA   BEST AIRLINE - EUROPE
1 Kingfisher Airlines   1 Turkish Airlines
2 Jet Airways   2 Swiss International Air Lines
3 SriLankan Airlines   3 Lufthansa
 
BEST AIRLINE - MIDDLE EAST   BEST INTERNATIONAL AIRLINE - NORTH AMERICA
1 Qatar Airways   1 Air Canada
2 Etihad Airways   2 Continental Airlines
3 Emirates   3 Delta Air Lines
 
BEST DOMESTIC AIRLINE - NORTH AMERICA   BEST AIRLINE - SOUTH AMERICA
1 jetBlue Airways   1 TAM Airlines
2 Virgin America   2 LAN Airlines
3 Westjet   3 Avianca
 
BEST AIRLINE - SOUTHERN EUROPE   BEST AIRLINE - NORTHERN EUROPE
1 Turkish Airlines   1 Finnair
2 Aegean Airlines   2 SAS Scandinavian
3 Air Malta   3 Norwegian
 
BEST AIRLINE - WESTERN EUROPE   BEST AIRLINE - EASTERN EUROPE
1 Swiss International Air Lines   1 Aeroflot Russian Airlines
2 Lufthansa   2 Air Astana
3 Austrian Airlines   3 Malev Hungarian
Best Regional Airlines
BEST REGIONAL AIRLINE - ASIA   BEST REGIONAL AIRLINE - CHINA
1 Dragonair   1 Tianjin Airlines
2 SilkAir   2 Juneyao Airlines
3 Bangkok Airways   3 Sichuan Airlines
 
BEST REGIONAL AIRLINE - EUROPE   BEST REGIONAL AIRLINE - NORTH AMERICA
1 Aegean Airlines   1 American Eagle Airlines
2 easyJet   2 Alaska Airlines
3 Air Nostrum   3 Frontier Airlines
 
BEST REGIONAL AIRLINE - SOUTH AMERICA    
1 TRIP Linhas Aereas      
2 Gol      
3 Webjet Linhas Aereas      
Best Low-Cost Airlines
BEST LOW-COST AIRLINE - ASIA   BEST LOW-COST AIRLINE - EUROPE
1 AirAsia   1 easyJet
2 AirAsia X   2 Air Berlin
3 Jetstar Asia   3 Norwegian
 
BEST LOW-COST AIRLINE - AUSTRALIA/PACIFIC   BEST LOW-COST AIRLINE - C. ASIA/INDIA
1 Jetstar Airways   1 IndiGo Airlines
2 Virgin Australia   2 Kingfisher Red
3 Tiger Airways   3 Kingfisher Red
 
BEST LOW-COST AIRLINE - SOUTH AMERICA   BEST LOW-COST AIRLINE - NORTH AMERICA
1 Azul Linhas Aereas Brasileiras   1 Virgin America
2 Webjet Linhas Aereas   2 WestJet
3 Easyfly   3 Frontier Airlines
Airline Staff Service Excellence Awards - by Region
STAFF SERVICE EXCELLENCE - AFRICA   STAFF SERVICE EXCELLENCE - ASIA
1 South African Airways   1 ANA All Nippon Airways
2 Kenya Airways   2 Malaysia Airlines
3 Kulula   3 Asiana Airlines
 
STAFF EXCELLENCE - AUSTRALIA/PACIFIC   STAFF SERVICE EXCELLENCE - CHINA
1 V Australia   1 Hainan Airlines
2 Air New Zealand   2 China Southern Airlines
3 Air Tahiti Nui   3 Air China
 
STAFF EXCELLENCE - CENTRAL ASIA/INDIA   STAFF SERVICE EXCELLENCE - EUROPE
1 Kingfisher Airlines   1 Austrian Airlines
2 SriLankan Airlines   2 Aegean Airlines
3 IndiGo Airlines   3 Swiss International Air Lines
 
STAFF EXCELLENCE - MIDDLE EAST   STAFF SERVICE EXCELLENCE - NORTH AMERICA
1 Oman Air   1 Virgin America
2 Qatar Airways   2 WestJet
3 Gulf Air   3 jetBlue Airways
 
STAFF EXCELLENCE - C AMERICA/CARIBBEAN   STAFF SERVICE EXCELLENCE - SOUTH AMERICA
1 TACA Airlines   1 TAM Airlines
2 Copa Airlines   2 LAN Airlines
3 Caribbean Airlines   3 Avianca