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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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Etihad Airways wins Best First Class Airline title at the 2011 World Airline Awards |
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Etihad Airways was named the World's Best First Class Airline for
customer Product and Service Quality at the 2011 World Airline Awards,
in a ceremony held in the French Air and Space Museum at the Paris Air Show.
The runners-up in this Best First Class Airline category are Singapore Airlines, taking 2nd place in this category, ahead of
Cathay Pacific Airways moving into 3rd position from 4th in 2010.
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World's Best First Class Airline |
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1 |
Etihad Airways |
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2 |
Singapore Airlines |
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3 |
Cathay Pacific Airways |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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ETIHAD AIRWAYS |
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Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a
Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started
commercial operations in November 2003. The airline operates more than 1000 flights per week to
66 destinations in 44 countries,[2] via a fleet of 57 aircraft. Its operation is heavily
centered in Europe and Asia, as well as Oceania, Africa and North America. Its main base
is Abu Dhabi International Airport. |
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SINGAPORE AIRLINES |
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Singapore Airlines is one of the world's leading carriers, flying to 5 continents across the
globe. It was the first airline to operate the A380, and flies to 62 destinations in 35
countries on six continents from its primary hub in Singapore. It has a strong presence in the
Southeast Asian region, which together with its subsidiary SilkAir, connects Singapore with
more international destinations in the region than any other Southeast Asian airline.
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CATHAY PACIFIC AIRWAYS |
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Cathay Pacific Airways is the flag carrier of Hong Kong, with its head office and main hub
located at Hong Kong International Airport. The airline's operations include scheduled
passenger and cargo services to 114 destinations in 36 countries worldwide, including
codeshares and joint ventures.
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Airline of the Year
