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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards™ are the global benchmark of airline excellence.



2011 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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Aeroflot Russian Airlines wins Best Airline Eastern Europe award for 2011




Aeroflot Russian Airlines was named the Best Airline Eastern Europe at the 2011 World Airline Awards, in a ceremony held in the French Air and Space Museum at the Paris Air Show.

The runners-up in this category are Air Astana taking 2nd place in the category, ahead of Malev Hungarian Airlines in 3rd position.

Best Airline Eastern Europe

1

Aeroflot Russian Airlines

2

Air Astana

3

Malev Hungarian Airlines

Voted by over 18.8 million airline passengers from 100 different nationalities, the World Airline Awards™ are the most prestigious quality recognition of front-line product and service standards for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels across 38 different items of airline front-line product and service.


 

Mr Edward Plaisted - CEO, Skytrax

“We congratulate Aeroflot on their first time win at the World Airline Awards with the title of Best Airline Eastern Europe. Continued development of onboard product has clearly had a positive effect on passenger satisfaction and Aeroflot can be proud of this award.”




The trusted Airline Awards
 

Top 3 Airline results

AEROFLOT

Aeroflot is Russia's National carrier and largest airline. Aeroflot is among the world's oldest airlines and one of Russia's most recognised brands. Through its hub at Sheremetyevo Airport in Moscow, Aeroflot operates flights to 102 destinations in 49 countries (29 destinations in Russia). Inside Russia, Aeroflot has six branches - in St. Petersburg, Sochi, Magadan, Krasnoyarsk, Kaliningrad and Vladivostok.

 

AIR ASTANA

"Air Astana was founded in 2002 and is now the principal airline of Kazakhstan. It flies 24 aircraft on 51 domestic and international routes and has developed a comprehensive network within Central Asia and the CIS from its twin hubs of Almaty and Astana. It is a joint venture between Kazakhstan's sovereign wealth fund Samruk Kazyna and BAE Systems PLC".

MALEV HUNGARIAN AIRLINES

Malév Hungarian Airlines is the flag carrier and principal airline of Hungary. its main operations at Budapest International Airport. From there, the airline flies to 50 cities in 34 countries worldwide using a fleet of 22 aircraft. Malév is a member of the Oneworld alliance.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





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