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2012 WINNERS |
| Best Airline Winners |
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| Best by Cabin |
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| Best Seats |
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| Best Lounges |
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| Best Catering |
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| Best by Region |
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| Staff Service winners |
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| Best Regional Airlines |
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| Best Low-Cost Airlines |
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Asiana Airlines win the World's Best Cabin Staff Award at the 2011 World Airline Awards |
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Asiana Airlines was named winner of the World's Best Airline Cabin Staff award at the 2011 World Airline Awards
in a ceremony held at the Paris Air Show.
The runners-up in Best Airline Cabin Staff are Malaysia Airlines, taking 2nd place in this category, ahead of
Singapore Airlines in 3rd.
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World's Best Airline Cabin Staff |
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1 |
Asiana Airlines |
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2 |
Malaysia Airlines |
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3 |
Singapore Airlines |
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Voted by over 18.8 million airline passengers from 100 different nationalities, the World
Airline Awards are the most prestigious quality recognition of front-line product and service standards
for the world airline industry. With 200 airlines featured, the awards measure customer satisfaction levels
across 38 different items of airline front-line product and service. |
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Mr Edward Plaisted - CEO, Skytrax |
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"We congratulate Asiana Airlines on a their great success being named winner of the World's Best Cabin Staff Awards for 2011, in what turned out to be
a very competitive and closely fought battle to determine the final winner" said Edward Plaisted. "Again, we have seen this Cabin Staff Service category being
dominated by Asian airlines, and one of the clear attributes that was repeatedly mentioned by customers voting for Asiana Airlines is their consistency of service amongst their many cabin staff." |
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ASIANA AIRLINES |
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Asiana Airlines is one of South Korea's two major airlines. The airline has its domestic hub at
Gimpo International Airport and its international hub at Incheon International Airport. Asiana
is a member of the Star Alliance and offers 516 daily departures throughout Asia, Europe, North
America, and Oceania, operating 14 domestic and 85 international passenger routes.
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MALAYSIA AIRLINES |
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Malaysia Airlines is the government-owned flag carrier of Malaysia, operating flights from its
home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. MAS
maintain a strong presence in Southeast Asia, East Asia, South Asia, Middle East and on the
Kangaroo Route between Europe and Australasia. Malaysia Airlines operates transatlantic flights
from Kuala Lumpur to Buenos Aires, via Cape Town. It operates transpacific flights from Kuala
Lumpur to Los Angeles, via Taipei. |
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SINGAPORE AIRLINES |
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Singapore Airlines is one of the world's leading carriers, flying to 5 continents across the
globe. It was the first airline to operate the A380, and flies to 62 destinations in 35
countries on six continents from its primary hub in Singapore. It has a strong presence in the
Southeast Asian region, which together with its subsidiary SilkAir, connects Singapore with
more international destinations in the region than any other Southeast Asian airline.
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Airline of the Year
