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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards™ are the global benchmark of airline excellence.



2011 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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QATAR AIRWAYS is the world's Leading Airline, being named Airline of the Year at World Airline Awards




Qatar Airways won the coveted title of  the World's Best Airline at the 2011 World Airline Awards, in a ceremony at the Paris Air Show.  Doha-based Qatar Airways also receives the Best Middle East Airline award and the World's Best First Class Airline Lounge award for it's Premium Terminal facility at Doha Airport.  Ranked No 1 in the world, Qatar Airways pipped the 2008 winner Singapore Airlines into 2nd place, with Asiana Airlines (Best Airline in 2010) in 3rd position. Cathay Pacific Airways retained 4th place from last year. Thai Airways International was an improver in the survey results, rising 4 places into 5th position.





THE WORLD'S BEST AIRLINES : 2011

1

Qatar Airways

2

Singapore Airlines

3

Asiana Airlines

4

Cathay Pacific Airways

5

Thai Airways International

6

Etihad Airways

7

Air New Zealand

8

Qantas Airways

9

Turkish Airlines

10

Emirates


Mr Akbar Al Baker - CEO, Qatar Airways

"Today, I am immensely proud of Qatar Airways and it is an honour on behalf of my workforce and my country to collect this prestigious award and for Qatar Airways to be named Airline of the Year. Since I became the Chief Executive Officer of Qatar Airways in 1997 at the time of Qatar Airways relaunch, my goal was simple - for Qatar Airways to reach the pinnacle of the airline industry,” he said. At Qatar Airways we always aim at doing the best in everything we do. To be considered as the top airline in the world is a huge achievement and a very rewarding moment in Qatar Airways’ history. It is extremely gratifying to be recognised as Airline of the Year, which takes into account the outstanding efforts and hard work of all our employees, as we continuously aim to exceed the expectations of our customers. I also want to thank our customers for their positive response, loyalty and appreciation of our product. It is a great motivation for everyone at Qatar Airways and will stimulate the entire airline’s staff to continuously deliver Five Star excellence and the highest service standards we are renowned for worldwide."

 

Mr Edward Plaisted - CEO, Skytrax

"It is very special to see Qatar Airways being named as Worlds Best Airline in the awards, and represents the culmination of a steady progress towards this top position by Qatar Airways in recent years. From 8th place six years ago, they have moved up the global ranking, and now occupy this top position as world's best airline. The award reflects opinions of passengers around the world, and is based on every customer type across all cabins - be they business or leisure, frequent or first-time flyers."




The trusted Airline Awards
 

Top 5 Airline results

QATAR AIRWAYS

Qatar Airways is the flag carrier of Qatar linking over 100 International destinations from its base in Doha. Using a fleet of 96 aircraft, the airline operates one of the youngest fleets in the world with an average age of less than 4.1 years, and it is one of the few airlines to fly to all six permanently inhabited continents. Qatar Airways is currently undergoing a major expansion and is one of the fastest growing airlines in the world.

 

SINGAPORE AIRLINES

Singapore Airlines is one of the world's leading carriers, flying to 5 continents across the globe. It was the first airline to operate the A380, and flies to 62 destinations in 35 countries on six continents from its primary hub in Singapore. It has a strong presence in the Southeast Asian region, which together with its subsidiary SilkAir, connects Singapore with more international destinations in the region than any other Southeast Asian airline.

ASIANA AIRLINES

Asiana Airlines is one of South Korea's two major airlines. The airline has its domestic hub at Gimpo International Airport and its international hub at Incheon International Airport. Asiana is a member of the Star Alliance and offers 516 daily departures throughout Asia, Europe, North America, and Oceania, operating 14 domestic and 85 international passenger routes.

CATHAY PACIFIC AIRWAYS

Cathay Pacific Airways is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport. The airline's operations include scheduled passenger and cargo services to 114 destinations in 36 countries worldwide, including codeshares and joint ventures.

THAI AIRWAYS INTERNATIONAL

Thai Airways operates out of Suvarnabhumi Airport, and flies to 72 destinations in 35 countries, using a fleet of 85 aircraft. Thai Airways is one of the few airlines with a uniform change policy. International female flight attendants are required to change from their corporate purple suits (for use outside the cabin) into their traditional Thai dress prior to the general boarding of passengers.






Qatar Airways named as the Worlds Best Airline

British Airways has Best Business Class lounge

Cathay Pacific has Best First Class seats

Turkish Airlines named the Best Airline in Europe

Etihad Airways first class catering is voted the best

Emirates wins Best Inflight Entertainment award

Jetstar Airways Best Low-cost Australia / Pacific

Kingfisher Airlines Best Airline India/Central Asia

American Eagle N America's Best Regional airline

Star Alliance named world's Best Airline Alliance

Oman Air has the world's Best Business Class seats

TAM Linhas Aéreas Best Airline South America

Virgin America is Best Low-Cost Airline N America

ANA All Nippon Airways wins Best Airport Services

easyJet is named Europe's Best Low-Cost Airline

TACA Service Excellence for C America / Caribbean

China Southern Airlines Most Improved Airline

Aeroflot recognised as Best Airline Eastern Europe

Air New Zealand has Best Premium Economy





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