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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards™ are the global benchmark of airline excellence.



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Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
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Best First Class Lounge 2009




The trusted Airline Awards
 

Thai Airways Best First Class Lounge 2009



  View the full 2009 World Airline Awards results
 

 

"Another one of our closely contested Survey categories, the Best First Class Lounge Award is a true recognition of top-end quality being delivered, and Thai Airways First Class Lounge at Bangkok Suvarnabhumi Airport has evidently delivered in this area, to win the 2009 title" said Edward Plaisted (CEO of Skytrax).

In addition to lounge facilities and amenities that many lounges provide, this Thai Airways facility is well known for its Royal Orchid Spa offering a full ranges of service including Foot-massage and traditional Thai massage, 3 Spa Suites with Jacuzzi.

"A top quality First Class lounge today is much more than just a comfortable area to wait for the flight" said Plaisted. "It has to offer a genuine haven of luxury, with well developed facilities and services available - and it has to remain comfortable and uncrowded. Each airline seeks to distinguish itself, by offering Spa and massage services, jacuzzis, 5-star dining options, bedrooms, and across the top 5 airlines this year you will find these facilities. We still find that it is the quality of customer handling and general customer care from the lounge staff that will determine between the very best First Class lounges."



BEST FIRST CLASS LOUNGE : 2009

Rank

Airline

Airport

2008

1

Thai Airways

BKK

2

2

Qantas

SYD

1

3

British Airways

LHR

12

4

Cathay Pacific

HKG

5

5

Lufthansa

FRA

4

© Skytrax

Publication allowed with prior consent of Skytrax

The winners of 2009 Skytrax World Airline Awards include Aegean Airlines, Air Arabia, Air Berlin, Air New Zealand, Air Tahiti Nui, AirAsia, Asiana Airlines, Bangkok Airways, British Airways, Cathay Pacific, China Southern Airlines, Continental Airlines, CSA Czech Airlines, easyJet, Emirates, Etihad Airways, Finnair, Jet Airways, jetBlue Airways, JetStar Airways, Kingfisher Airlines, Kingfisher Red, Kulula.com, LAN Airlines, Malaysia Airlines, Porter Airlines, Qantas Airways, Qatar Airways, SilkAir, Singapore Airlines, Skymark Airlines, South African Airways, Spring Airlines, Swiss International Air Lines, TACA, Thai Airways, Transero Airlines, Turkish Airlines, Virgin America, Virgin Atlantic Airways, Volaris, Webjet, Wizz Air








the Trusted Awards

Based on the SKYTRAX global, independent passenger survey of airline standards, the World Airline Awards are respected and recognised around the world for the professional and unmatched level of transparency that they deliver.

The Awards are NOT subscriber based and every airline across the world is eligible

The Awards are NOT limited to a selected number of airlines

The Awards are NOT limited to any selected geographical region

The Awards are NOT profit-driven  (ethics win out over profit!)

The Awards are NOT part of a self-interest award program

The Awards are NOT based on any type of pay-to-attend Awards ceremony

The Awards are NOT driven by any associated or resultant advertising

The Awards are NOT sponsored or influenced by any third party

Airlines do NOT pay to be included in the Survey or Awards process



 







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