Jetstar Airways is named World's Best low-cost airline, with Air Berlin in 2nd place, and easyJet taking 3rd position

		Jetstar Airways scoops the world's Best Low-Cost Airline Award for 2007
	"Global survey ..... multi-national interviews ..... Global awards"

"Low-cost or low-fare airlines : what's in a name? Clearly they mean different things to different people" says Edward Plaisted (CEO of survey organisation, Skytrax). "From the passenger perspective, it's low fares that count - from an airline view, that can only be delivered if their operational set up is truly efficient and low-cost".

"However you look at it, Jetstar Airways, as the 2007 winner of the Worlds Best Low-Cost Airline award is clearly doing the right things to keep their customers happy. Our congratulations go to Jetstar in achieving this accolade, amongst what has to be said is a continuously expanding market" added Plaisted.

"The 2007 Award winners are clearly hitting the right note with their customers, and in addition to the achievement of Jetstar Airways in securing the Best in World title, we also congratulate Air Berlin (2nd) and easyJet (3rd) for their very strong performance" said Plaisted.

Jetstar Chief Executive Officer, Alan Joyce said for the airline to achieve the global award after just over three years of flying was a remarkable achievement that will be shared with all staff. "To be ranked above the likes of easyJet, considered one of the pioneers of low cost carrier's globally is an amazing achievement. Equally to be positioned by air travellers as number one value based carrier in our own region above all our local competitors is a great endorsement for all our staff and our management team" Mr Joyce said.

Air Berlin were also named Best Low-Cost Airline in Europe, one of the most competitive low-cost markets around the world. Commenting on the success of this win, Air Berlin CEO, Mr Joachim Hunold said "We will make every effort, not only to keep our quality of service, but to improve it even further. This award from Skytrax is a strong incentive for us."

Air Asia were the winners of the Best Low-Cost Airline Asia title, ahead of Tiger Airways and long-haul entrant, Oasis Hong Kong Airlines. Commenting on the winning title, Tony Fernandes, CEO of AirAsia, said "It gives me great pride to receive this accolade. We are expanding our market, and to be known as one of the best in the Asian region is an astounding success story for a 5 year old company. Credit goes to all our staff. "

SURVEY DETAILS

The Worlds Best Low-Cost Airline Survey is commissioned and conducted by Skytrax Research of London. No outside sponsorship or external influence is applied to any aspect of the Survey.

More than 90 different nationalities of passenger took part in this major, global survey which was operated between August 2006 and July 2007.

A total of 5,053,215 eligible survey interviews were completed for this worldwide 2006/7 survey of low-cost airlines.


The Worlds Best Low-Cost Airline Survey data was gathered using a range of input sources:

::  Online Customer Survey
::  Business Research Group Interviews
::  Customer Telephone Interviews
::  Selected Passenger Interviews



Additional research comprised back-up interviews, amongst a random, representative sample of Survey respondents. This research was to both verify survey interviews, and to gain respondent reasons for specific airline nominations.






Any further enquiries should be directed to:

Mr Peter Miller
Marketing Director
SKYTRAX RESEARCH
E-mail: miller@airlinequality.com