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Gulf Air a repeat winner of the Best First Class onboard catering Award, as
Austrian is top
for Business Class, and Etihad Airways wins Best Economy Class catering award
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Fine dining onboard, as the 2007 Best Onboard Catering
Award winners are announced |
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"Global survey ..... multi-national interviews ..... Global awards"
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© 2007 Copyright Austrian |
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The Gulf Air "Sky Chefs" have clearly been serving up some mouthwatering meals in their First Class
cabin, as the airline is a repeat winner of the prestigious Best First Class catering award.
In Business class, the honours are enjoyed by Austrian, whose long-haul Business Class catering
was named Worlds' Best - clearly helped by the presence onboard their long-haul flights of
a specialist chef for this business class cabin.
Whilst many customers bemoan catering standards, this year's survey served as a contradiction to such
comments, with a wide range of airlines praised for the standard of their Economy class meals. The
winner of the Best Economy class catering award being Etihad Airways.
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BEST CATERING - First Class |
|
Rank |
Airline |
2006 |
|
1 |
Gulf Air |
1 |
|
2 |
Cathay Pacific |
2 |
|
3 |
Singapore Airlines |
5 |
|
4 |
Qantas |
8 |
|
5 |
Korean Air |
-- |
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© Skytrax |
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Result publication
is allowed with prior consent of Skytrax |
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BEST CATERING - Business Class |
|
Rank |
Airline |
2006 |
|
1 |
Austrian |
3 |
|
2 |
Continental Airlines |
1 |
|
3 |
Singapore Airlines |
10 |
|
4 |
Gulf Air |
2 |
|
5 |
bmi British Midland |
5 |
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© Skytrax |
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Result publication
is allowed with prior consent of Skytrax |
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BEST CATERING - Economy Class |
|
Rank |
Airline |
2006 |
|
1 |
Etihad Airways |
10 |
|
2 |
Emirates |
3 |
|
3 |
Malaysia Airlines |
9 |
|
4 |
Singapore Airlines |
-- |
|
5 |
Qantas |
2 |
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© Skytrax |
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Result publication
is allowed with prior consent of Skytrax |
SURVEY METHODOLOGY / DETAILS
The Worlds Best Airline Catering Survey is commissioned and conducted by Skytrax Research of London.
No outside sponsorship or external influence is applied to any aspect of the Survey.
More than 90 different nationalities of survey respondents are represented in the final survey results, based on 2,256,203 interviews for the 2006/7 Survey.
The Worlds Best Airline Catering Survey data was gathered using a range of input sources:
 Online Customer Survey
Business Research Group Interviews
Customer Telephone Interviews
Selected Passenger Interviews
Additional research comprised back-up interviews, amongst a random, representative sample of Survey respondents. This research was to both
verify survey interviews, and to gain respondent reasons for specific airline nominations.
Survey respondents nominated airlines for Best Catering Awards on Quality attributes including :
Range of complimentary / fee products (Economy class)
Visual Presentation for meals / snacks
Selection of foods offered
Quality of meals at time of consumption (ie onboard)
Consistency of meal standards on flights flown
Portion sizes / Food quantity
Menu choices / Regional, ethnic, vegetarian options
Further enquiries should be directed to:
Mr Peter Miller
Marketing Director
SKYTRAX RESEARCH
E-mail:
miller@airlinequality.com
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