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The World's Best Airlines in 2013

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The Top 10 Airlines of 2013
1 Emirates
2 Qatar Airways
3 Singapore Airlines
4 ANA All Nippon Airways
5 Asiana Airlines
6 Cathay Pacific Airways
7 Etihad Airways
8 Garuda Indonesia
9 Turkish Airlines
10 Qantas Airways
Best Low-Cost Airlines in 2013
1 AirAsia
2 Jetstar Airways
3 Virgin America
4 AirAsia X
5 IndiGo
6 Norwegian
7 Jetstar Asia
8 easyJet
9 WestJet
10 Azul Airlines
Best Airline Cabin Staff in 2013
1 Cathay Pacific Airways
2 Asiana Airlines
3 Malaysia Airlines
4 EVA Air
5 Singapore Airlines
6 ANA All Nippon Airways
7 Garuda Indonesia
8 Qatar Airways
9 Hainan Airlines
10 Thai Airways
Best Regional Airlines in 2013
1 Dragonair
2 Aegean Airlines
3 Bangkok Airways
4 SilkAir
5 jetBlue Airways
6 Copa Airlines
7 Shenzhen Airlines
8 Alaska Airlines
9 Air Nostrum
10 Tianjin Airlines
Best Leisure Airlines in 2013
1 Thomson Airways
2 Air Transat
3 Thomas Cook Airlines
4 SunExpress
5 Monarch Airlines
Most Improved Airlines in 2013
1 Transaero Airlines
2 Azerbaijan Airlines
3 Norwegian
4 Air Seychelles
5 Ethiopian Airlines
Best Airline Inflight Entertainment 2013
1 Emirates
2 Singapore Airlines
3 Cathay Pacific Airways
4 Turkish Air
5 Qatar Airways
6 Qantas Airways
7 Virgin Atlantic Airways
8 Etihad Airways
9 Air New Zealand
10 Virgin Australia
Cleanest Airline Cabins 2013
1 ANA All Nippon Airways
2 Asiana Airlines
3 Korean Air
4 Japan Airlines
5 Hainan Airlines
6 Singapore Airlines
7 Cathay Pacific Airways
8 EVA Air
9 Dragonair
10 Lufthansa
Best Airport Services 2013
1 ANA All Nippon Airways
2 Asiana Airlines
3 Korean Air
4 Japan Airlines
5 Hainan Airlines
6 Singapore Airlines
7 Cathay Pacific Airways
8 EVA Air
9 Dragonair
10 Lufthansa
Best Transatlantic Airlines 2013
1 Lufthansa
2 Swiss Int'l Air Lines
3 British Airways
4 KLM
5 Air France
Best Transpacific Airlines 2013
1 Cathay Pacific Airways
2 Asiana Airlines
3 ANA All Nippon Airways
4 Korean Air
5 Qantas Airways
Best Airline Alliance 2013
1 oneworld Alliance
2 Star Alliance
3 Skyteam Alliance
Best First Class Airline Lounge
1 Lufthansa
2 Qantas Airways
3 Qatar Airways
4 British Airways
5 Etihad Airways
6 Emirates
7 Thai Airways
8 Cathay Pacific Airways
9 Singapore Airlines
10 ANA All Nippon Airways
Best Business Class Airline Lounge
1 Qatar Airways
2 Cathay Pacific Airways
3 Virgin Atlantic Airways
4 British Airways
5 Qantas
6 Emirates
7 Oman Air
8 Singapore Airlines
9 Etihad Airways
10 Turkish Airlines
Best First Class Airlines 2013
1 Etihad Airways
2 ANA All Nippon Airways
3 Emirates
4 Singapore Airlines
5 Lufthansa
6 Qantas Airways
7 Cathay Pacific Airways
8 Oman Air
9 Qatar Airways
10 Japan Airlines
Best Business Class Airlines 2013
1 Qatar Airways
2 Oman Air
3 Singapore Airlines
4 Cathay Pacific Airways
5 Etihad Airways
6 Swiss Int'l Air Lines
7 Qantas Airways
8 Hainan Airlines
9 Emirates
10 Turkish Airlines
Best Premium Economy Class Airlines 2013
1 Air New Zealand
2 Qantas Airways
3 Turkish Airlines
4 British Airways
5 ANA All Nippon Airways
6 Japan Airlines
7 Virgin Australia
8 Cathay Pacific Airways
9 Air France
10 Virgin Atlantic
Best Economy Class Airlines 2013
1 Garuda Indonesia
2 Asiana Airlines
3 Singapore Airlines
4 Qatar Airways
5 ANA All Nippon Airways
6 Cathay Pacific Airways
7 Turkish Airlines
8 Emirates
9 Oman Air
10 Qantas Airways
Best Low-Cost Airline Premium cabin
1 AirAsia X
2 Virgin America
3 Scoot
Best Airline Signature Dish
1 Malaysia Airlines
2 Asiana Airlines
3 Emirates
Best Airline First Class Catering
1 Etihad Airways
2 Lufthansa
3 ANA All Nippon Airways
4 Emirates
5 Qantas Airways
6 Cathay Pacific Airways
7 Oman Air
8 Singapore Airlines
9 Japan Airlines
10 British Airwa
Best Airline Business Class Catering
1 Turkish Airlines
2 Qatar Airways
3 Swiss Int'l Air Lines
4 Qantas Airways
5 Austrian Airlines
6 Etihad Airways
7 Emirates
8 South African Airways
9 Malaysia Airlines
10 Oman Air
Best Airline Premium Economy Catering
1 Air New Zealand
2 Qantas Airways
3 Turkish Airlines
4 Virgin Australia
5 British Airways
6 Air France
7 Virgin Atlantic
8 EVA Air
9 Cathay Pacific Airways
10 ANA All Nippon Airways
Best Airline Economy Class Catering
1 Asiana Airlines
2 Turkish Airlines
3 Singapore Airlines
4 Qatar Airways
5 Oman Air
6 Garuda Indonesia
7 Cathay Pacific Airways
8 Thai Airways
9 Qantas Airways
10 Virgin Australia
Best Airline First Class Seats
1 Etihad Airways
2 Singapore Airlines
3 Emirates
4 Cathay Pacific Airways
5 Lufthansa
6 Asiana Airlines
7 ANA All Nippon Airways
8 Korean Air
9 Japan Airlines
10 Malaysia Airlines
Best Airline Business Class Seats
1 Japan Airlines
2 Oman Air
3 Qatar Airways
4 Cathay Pacific Airways
5 EVA Air
6 ANA All Nippon Airways
7 Singapore Airlines
8 Qantas Airways
9 Korean Air
10 China Southern Airlines
Best Airline Premium Economy Seats
1 Air New Zealand
2 Turkish Airlines
3 Qantas Airways
4 Virgin Australia
5 Japan Airlines
6 ANA All Nippon Airways
7 Virgin Atlantic Airways
8 Cathay Pacific Airways
9 British Airways
10 Air France
Best Airline Economy Class Seats
1 Garuda Indonesia
2 Asiana Airlines
3 Korean Air
4 Singapore Airlines
5 Qatar Airways
6 Japan Airlines
7 Oman Air
8 ANA All Nippon Airways
9 Thai Airways
10 Malaysia Airlines
Best Low-Cost Airline Premium Seats
1 AirAsia X
2 Virgin America
3 Scoot
Best Airline Staff : Africa
1 Ethiopian Airlines
2 South African Airways
3 Air Seychelles
4 Air Mauritius
5 Kenya Airways
Best Airline Staff : Asia
1 Asiana Airlines
2 Cathay Pacific Airways
3 Singapore Airlines
4 ANA All Nippon Airways
5 Garuda Indonesia
Best Airline Staff : Australia/Pacific
1 Virgin Australia
2 Qantas Airways
3 Air New Zealand
4 Jetstar Airways
5 Air Pacific
Best Airline Staff : China
1 Hainan Airlines
2 China Southern Airlines
3 China Eastern Airlines
4 Tianjin Airlines
5 Shenzhen Airlines
Best Airline Staff : Central Asia/India
1 Air Astana
2 Indigo
3 Jet Airways
4 Azerbaijan Airlines
5 SriLankan Airlines
Best Airline Staff : Europe
1 KLM
2 2 Swiss Int'l Air Lines
3 Finnair
4 Turkish Airlines
Best Airline Staff : Middle East
1 Qatar Airways
2 Oman Air
3 Emirates
4 Etihad Airways
5 Gulf Air
Best Airline Staff : C America/Caribbean
1 Copa Airlines
2 TACA
3 Caribbean Airlines
Best Airline Staff : North America
1 Virgin America
2 Air Canada
3 jetBlue Airways
4 Alaska Airlines
5 WestJet
Best Airline Staff : South America
1 Avianca
2 LAN Airlines
3 Azul Airlines
4 TAM Airlines
5 Gol
Best Airlines in Africa
1 South African Airways
2 Air Seychelles
3 Air Mauritius
4 Kulula
5 Ethiopian Airlines
6 Kenya Airways
7 TAAG Angola Airlines
8 Mango
9 Egyptair
10 Air Austral
Best Airlines in Asia
1 Singapore Airlines
2 ANA All Nippon Airways
3 Asiana Airlines
4 Cathay Pacific Airways
5 Garuda Indonesia
6 EVA Air
7 Malaysia Airlines
8 Thai Airways
9 Korean Air
10 Hainan Airlines
Best Airlines in Australia/Pacific
1 Qantas Airways
2 Virgin Australia
3 Air New Zealand
4 Jetstar Airways
5 Air Pacific
6 Tiger Airways
7 Air Tahiti Nui
8 Air Vanuatu
9 AirCalin
10 Solomon Airlines
Best Airlines in China
1 Hainan Airlines
2 China Southern Airlines
3 Air China
4 Shenzhen Airlines
5 China Eastern Airlines
6 Tianjin Airlines
7 Shandong Airlines
8 Sichuan Airlines
9 Juneyao Airlines
10 Spring Airlines
Best Airlines in C Asia/India
1 Air Astana
2 IndiGo
3 Jet Airways
4 SriLankan Airlines
5 Azerbaijan Airlines
6 SpiceJet
7 JetKonnect
8 Uzbekistan Airways
9 Air India
10 Pakistan Int'l
Best Airlines in Europe
1 Turkish Airlines
2 Lufthansa
3 Swiss Int'l Air Lines
4 British Airways
5 Aegean Airlines
6 Austrian
7 Finnair
8 KLM
9 Virgin Atlantic Airways
10 Air France
Best Airlines in Middle East
1 Emirates
2 Qatar Airways
3 Etihad Airways
4 Oman Air
5 Gulf Air
6 Royal Jordanian Airlines
7 Saudi Arabia Airlines
8 Middle East Airlines
9 Air Arabia
10 flyDubai
Best Airlines in North America
1 Air Canada
2 Virgin America
3 Delta Air Lines
4 jetBlue Airways
5 United Airlines
6 Alaska Airlines
7 WestJet
8 Southwest Airlines
9 Hawaiian Airlines
10 Air Transat
Best Airlines in South America
1 LAN Airlines
2 TAM Airlines
3 Avianca
4 Azul Airlines
5 Aerolineas Argentinas
6 Gol
7 Aires
8 Easyfly
9 Austral Líneas Aéreas
10 Peruvian Airlines
Best Airlines in Southern Europe
1 Turkish Airlines
2 Aegean Airlines
3 Alitalia
4 Air Nostrum
5 Iberia
6 Vueling Airlines
7 Air Malta
8 Cyprus Airways
9 SunExpress
10 Air Europa
Best Airlines in Northern Europe
1 Finnair
2 Norwegian
3 SAS Scandinavian
4 Icelandair
5 airBaltic
6 WOW Air
7 Estonian Air
8 Sverigeflyg
Best Airlines in Western Europe
1 Lufthansa
2 Swiss Int'l Air Lines
3 British Airways
4 Austrian
5 KLM
6 Virgin Atlantic Airways
7 Air France
8 Brussels Airlines
9 easyJet
10 Air Berlin
Best Airlines in Eastern Europe
1 Aeroflot Russian Airlines
2 Transaero Airlines
3 S7 Airlines
4 CSA Czech Airlines
5 Croatia Airlines
6 Wizz Air
7 Adria Airways
8 LOT Polish Airlines
9 Tarom
10 Rossiya Russian Airlines
Best Low-Cost Airlines in Asia
1 AirAsia
2 AirAsia X
3 Indigo
4 Jetstar Asia
5 Scoot
6 SpiceJet
7 Tiger Airways
8 Peach
9 Nok Air
10 Air Busan
Best Low-Cost Airlines in Australia/Pacific
1 Jetstar Airways
2 AirAsia X
3 Scoot
4 Tiger Airways
Best Low-Cost Airlines in Europe
1 Norwegian
2 easyJet
3 Germanwings
4 NIKI
5 airBaltic
6 Wizz Air
7 WOW Air
8 Pegasus Airlines
9 flyBe
10 Onur Air
Best Low-Cost Airlines in C Asia/India
1 IndiGo
2 SpiceJet
3 JetKonnect
4 Mihin Lanka
5 airblue
Best Low-Cost Airlines in the Middle East
1 Air Arabia
2 flyDubai
3 Jazeera Airways
4 Nas Air
Best Low-Cost Airlines in North America
1 Virgin America
2 WestJet
3 Southwest Airlines
4 Frontier Airlines
5 Volaris
6 Sun Country Airlines
7 Spirit Airlines
8 Allegiant Air
9 Interjet
10 VivaAerobus
Best Low-Cost Airlines in South America
1 Azul Airlines
2 Gol
3 Aires
4 Easyfly
5 VivaColombia
Best Regional Airlines in Asia
1 Dragonair
2 Bangkok Airways
3 SilkAir
4 Shenzhen Airlines
5 Tianjin Airlines
6 Shandong Airlines
7 Sichuan Airlines
8 Juneyao Airlines
9 Star Flyer
10 Xiamen Airlines
Best Regional Airlines in China
1 Shenzhen Airlines
2 Tianjin Airlines
3 Shandong Airlines
4 Sichuan Airlines
5 Juneyao Airlines
6 Xiamen Airlines
Best Regional Airlines in Europe
1 Aegean Airlines
2 Air Nostrum
3 S7 Airlines
4 Vueling Airlines
5 CSA Czech Airlines
6 Luxair
7 Air Malta
8 Cyprus Airways
9 Adria Airways
10 Olympic Air
Best Regional Airlines in North America
1 jetBlue Airways
2 Alaska Airlines
3 American Eagle
4 Porter Airlines
5 Go!
Best Regional Airlines in South America
1 Austral Líneas Aéreas
2 Peruvian Airlines
3 Sky Airline
About the World Airline Awards

The World Airline Awards are most coveted Quality accolades for the airline industry, often referred to as "the Oscars of the aviation industry", and are a global benchmark of airline excellence. Travellers across the globe take part each year in the world’s largest airline passenger satisfaction survey to decide the winners. Skytrax Survey and Awards Methodology is fully transparent, and the processes remain 100% independent with no payment by any airline or other outside organisation for any aspect of the customer survey or Awards presentation event.

DISCLAIMER NOTICE: Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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