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LOW-COST AIRLINES |
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INFORMATION |
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BY CATEGORY |
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BY REGION |
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SERVICE EXCELLENCE |
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AirAsia is named the World's Best Low-Cost Airline at 2010 World Airline Awards
AirAsia was named the winner of the World's Best Low-Cost Airline Award at the
2010 World Airline Awards - the Passenger's Choice awards
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BEST LOW-COST AIRLINE |
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1 |
AIRASIA |
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2 |
AIR BERLIN |
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3 |
VIRGIN BLUE |
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© Skytrax All rights reserved |
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AirAsia has picked up two different Awards at the 2010 World Airline Awards in Hamburg. For the second year running, AirAsia was was named winner of the World's
Best Low-Cost Airline award. AirAsia also picked up the Award for Best Low-Cost Airline Asia.
Commenting on the awards received by AirAsia, Skytrax Chairman, Mr Edward
Plaisted said : "this is a fantastic achievement for AirAsia to be here
collecting the award as World's Best Low-Cost Airline for the second year
running. They are clearly meeting and exceeding their customer's expectations to
have been named winner of this outstanding, global recognition. The awards
represent a true recognition of the front-line product and service that AirAsia
is delivering to it's customers, and the branding as the Passenger's Choice
awards underlines the fact that AirAsia are succeeding in satisfying the hardest critics - their users."
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Dato Abdul Aziz Abu Bakar
(left) AirAsia Chairman collects the World's Best Low-Cost Airline award at the
2010 World Airline Awards held in Hamburg |
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Dato Sri Dr Tony Fernandes, AirAsia Group CEO, said, "We are proud to be
recognised as the world's best for a second consecutive year. The Skytrax
award is very special to us because it is voted on by passengers. It
reaffirms once again that we are the People's Champion."
"The award is public and global recognition for the efforts of my
colleagues, the AirAsia Allstars. They are the foundation of AirAsia's
success. The dedication, commitment, creativity and hard work they display
every day, day in and day out, enable AirAsia not just to compete but also
succeed on the global stage. And we're just over eight years old!" Fernandes
added.
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THE SKYTRAX 2010 WORLD AIRLINE AWARDS |
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Over 40 airlines from around the world assembled at the World Airline Awards in Hamburg to receive their accolades. The award winners are selected by the airline industry's most important audience
- it's customers.
More than 17.9 million air travellers from over 100 different nationalities took
part in the 10 month survey, July 2009 to April 2010. The awards are respected
and recognised around the world for being the only truly global, independent
passenger survey of airline standards. The World Airline Awards were established
in 1999, and are known across the globe as the Passenger's Choice awards. The 2009/2010 Survey included over 200 airlines, from largest international airlines to domestic carriers.
The survey measures over 38 items of airline product and service standards. Assessing the customer experience
across Airport and Onboard environments - check-in to boarding - onboard seat comfort, cabin cleanliness, food, beverages,
IFE and staff service.
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 Airline Winner Testimonials
A-Z of Award Winners
Any further enquiries should be directed to:
Mr Peter Miller - Marketing Director
SKYTRAX RESEARCH
E-mail:
miller@airlinequality.com
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