 View the full List of 2010 World Airline Awards results
Qatar Airways was named the winner of the World's Best Business Class Award at the 2010 World Airline Awards, that took place in Hamburg.
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WORLD'S BEST BUSINESS CLASS |
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QATAR AIRWAYS |
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SINGAPORE AIRLINES |
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ETIHAD AIRWAYS |
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Qatar Airways was also named among the top three airlines in the world at the Skytrax World Airline Awards 2010.
The honour was among several awards that the airline collected at a ceremony in Hamburg. Qatar Airways global ranking among more than 200 international airlines rose to number three in the world – up from fourth spot last year, further cementing its stature as a world leading airline.
Qatar Airways took the World’s Best Business Class award in one of the most hotly contested categories. The airline’s Business Class catering was recognised separately as the best in the world.
The airline also took the title for Best Airline in the Middle East for a fifth consecutive year, emphasising Qatar Airways’ competitiveness and dominance in a region boasting several world-class airlines.
Qatar Airways also became the first airline to receive the Staff Service Excellence Award for the Middle East. The new award replaces the Best Cabin Staff in the Middle East category, which Qatar Airways has won for the past seven years. The expanded category now includes airline staff at all passenger touch points, including onboard, reservations, check-in and airport personnel.
Qatar Airways CEO, Mr Akbar Al Baker said the awards were fantastic recognition for the continued dedication of the airline’s staff to consistently deliver the best service levels in the industry.
"It is extremely gratifying to be honoured with these achievements, which recognise the outstanding efforts of our employees in the air and on the ground, as we look to offer the highest levels of service and consistency across all levels of our operation," said Al Baker.
"I have been saying for years that Qatar Airways’ Business Class rivals the First Class of many other airlines, and the World’s Best Business Class award is clear validation of that claim. To be considered among the top three airlines in the world is a huge achievement for Qatar Airways and takes us one step closer to our collective goal of being recognised at the best airline in the world. Clearly, we are heading in the right direction," he added.
Qatar Airways Vice President Commercial Europe, Paul Johannes was in Hamburg to collect the awards on behalf of the airline.
"It is with great pride that I am collecting a host of awards from one of the leading airline industry auditors – and this is clearly a high point in my career with the company," said Johannes.
Edward Plaisted of Skytrax said Qatar Airways continued to impress with its high global standards. “This has been an excellent year for Qatar Airways. Operating in one of the most competitive global markets for high quality airlines, winning the Best Airline Middle East title for 2010 is a worthy achievement, and continues their success in this category. Qatar Airways received the first ever Staff Service Excellence Award for the Middle East. This replaces the Best Cabin Staff category of earlier years, and represents a much wider achievement - this Service Excellence Award recognising airlines that deliver the highest standards of staff service not only onboard the flight, but also at the home base airport.
"The World Airline Awards are known as 'The Passenger's Choice', underlining the fact that Qatar Airways are clearly satisfying the hardest critics – their users," added Plaisted.
SKYTRAX 2010 WORLD AIRLINE AWARDS - the Passengers Choice Awards
Over 40 airlines from around the world assembled at the World Airline Awards in Hamburg to receive their accolades. The award winners are selected by the airline industry's most important audience
- it's customers.
More than 17.9 million air travellers from over 100 different nationalities took
part in the 10 month survey, July 2009 to April 2010. The awards are respected
and recognised around the world for being the only truly global, independent
passenger survey of airline standards. The World Airline Awards were established
in 1999, and are known across the globe as the Passengers Choice awards. The 2009/2010 Survey included over 200 airlines, from largest international airlines to domestic carriers.
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Airline of the Year
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