World Airline Awards
The prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners. The World Airline Awards are a global benchmark of airline excellence.

2013 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Best Leisure Airline Best Low-Cost Airline Best Inflight Entertainment Best Cabin Staff Best Cabin Cleanliness Best Airline Alliance Best Airport Services Best Transatlantic Airline Best Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
Best Airline Signature Dish First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India Middle East North America South America

PAST WINNERS
2012 Airline Awards
2011 Airline Awards
2010 Airline Awards
2009 Airline Awards
World Airport Awards


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View the Archive Results for the 2010 World Airline Awards

World Airline Awards
Best Airlines 2010

1 Asiana Airlines
2 Singapore Airlines
3 Qatar Airways
4 Cathay Pacific Airways
5 Air New Zealand
6 Etihad Airways
7 Qantas Airways
8 Emirates
9 Thai Airways
10 Malaysia Airlines
 


Read the Latest Reviews

 
Best in the World
WORLD'S MOST IMPROVED AIRLINE   WORLD'S BEST LEISURE AIRLINE
1 Garuda Indonesia   1 Thomson Airways
2 Hainan Airlines   2 TuiFly
3 Oman Air   3 Monarch Airlines
 
BEST INFLIGHT ENTERTAINMENT   WORLD'S BEST LOW-COST AIRLINE
1 Emirates   1 AirAsia
2 Singapore Airlines   2 Air Berlin
3 Virgin Atlantic   3 Virgin Blue
 
WORLD'S BEST CABIN STAFF   WORLD'S BEST AIRLINE ALLIANCE
1 Singapore Airlines   1 oneworld Alliance
2 Malaysia Airlines   2 Star Alliance
3 Asiana Airlines   3 SkyTeam Alliance
 
WORLD'S BEST REGIONAL AIRLINE   BEST TRANSATLANTIC AIRLINE
1 Dragonair   1 Virgin Atlantic
2 SilkAir   2 British Airways
3 Bangkok Airways   3 Lufthansa
 
BEST TRANSPACIFIC AIRLINE   WORLD'S BEST AIRPORT SERVICES
1 Cathay Pacific Airways   1 Thai Airways
2 Singapore Airlines   2 Asiana Airlines
3 Asiana Airlines   3 ANA All Nippon Airways
Best by Cabin Class
BEST AIRLINE - FIRST CLASS   BEST AIRLINE - BUSINESS CLASS
1 Etihad Airways   1 Qatar Airways
2 Singapore Airlines   2 Singapore Airlines
3 Qantas Airways   3 Etihad Airways
 
BEST AIRLINE - PREMIUM ECONOMY CLASS   BEST AIRLINE - ECONOMY CLASS
1 Qantas Airways   1 Asiana Airlines
2 Air New Zealand   2 Qatar Airways
3 EVA Air   3 Singapore Airlines
Best Airline Lounges
WORLD'S BEST FIRST CLASS LOUNGE   WORLD'S BEST BUSINESS CLASS LOUNGE
1 Qatar Airways   1 British Airways
2 Thai Airways   2 Virgin Atlantic Airways
3 Lufthansa   3 Cathay Pacific Airways
Best Airline Onboard Catering
BEST FIRST CLASS ONBOARD CATERING   BEST BUSINESS CLASS ONBOARD CATERING
1 Etihad Airways   1 Austrian Airlines
2 Singapore Airlines   2 Turkish Airlines
3 Qantas Airways   3 Qatar Airways
 
BEST PREMIUM ECONOMY ONBOARD CATERING   BEST ECONOMY CLASS ONBOARD CATERING
1 Air New Zealand   1 Malaysia Airlines
2 Turkish Airlines   2 Qatar Airways
3 V Australia   3 Singapore Airlines
Best Airline Cabin Seats
BEST FIRST CLASS CABIN SEATS   BEST BUSINESS CLASS CABIN SEATS
1 Etihad Airways   1 Singapore Airlines
2 Singapore Airlines   2 Kingfisher Airlines
3 Emirates   3 Qatar Airways
 
BEST PREMIUM ECONOMY CLASS CABIN SEATS   BEST ECONOMY CLASS CABIN SEATS
1 Qantas Airways   1 Kingfisher Airlines
2 EVA Air   2 Asiana Airlines
3 ANA All Nippon Airways   3 Qatar Airways
Best Airline - by Region
BEST AIRLINE - AFRICA   BEST AIRLINE - ASIA
1 South African Airways   1 Asiana Airlines
2 Kenya Airways   2 Singapore Airlines
3 Air Mauritius   3 Cathay Pacific Airways
 
BEST AIRLINE - AUSTRALIA/PACIFIC   BEST AIRLINE - CHINA
1 Air New Zealand   1 Hainan Airlines
2 Qantas Airways   2 China Southern Airlines
3 V Australia   3 Air China
 
BEST AIRLINE - CENTRAL ASIA/INDIA   BEST AIRLINE - EUROPE
1 Kingfisher Airlines   1 Lufthansa
2 Jet Airways   2 Swiss International Air Lines
3 SriLankan Airlines   3 Turkish Airlines
 
BEST AIRLINE - MIDDLE EAST   BEST AIRLINE - NORTH AMERICA
1 Qatar Airways   1 Air Canada
2 Etihad Airways   2 Continental Airlines
3 Emirates   3 Delta Air Lines
 
BEST AIRLINE - SOUTH AMERICA   BEST AIRLINE - SOUTHERN EUROPE
1 LAN Airlines   1 Turkish Airlines
2 TAM Airlines   2 Aegean Airlines
3 Avianca   3 TAP Portugal
 
BEST AIRLINE - NORTHERN EUROPE   BEST AIRLINE - WESTERN EUROPE
1 Finnair   1 Lufthansa
2 Norwegian   2 Swiss International Air Lines
3 SAS Scandinavian   3 British Airways
 
BEST AIRLINE - EASTERN EUROPE    
1 Malev Hungarian      
2 Czech Airlines      
3 Air Astana      
Best Low-Cost Airlines
BEST LOW-COST AIRLINE - ASIA   BEST LOW-COST AIRLINE - EUROPE
1 AirAsia   1 Air Berlin
2 Jetstar Airways   2 easyJet
3 Tiger Airways   3 Norwegian
 
BEST LOW-COST AIRLINE - AUSTRALIA/PACIFIC   BEST LOW-COST AIRLINE - C. ASIA/INDIA
1 Virgin Blue   1 IndiGo Airlines
2 Jetstar Airways   2 Spicejet
3 Tiger Airways   3 Kingfisher Red
 
BEST LOW-COST AIRLINE - SOUTH AMERICA   BEST LOW-COST AIRLINE - NORTH AMERICA
1 Gol   1 Virgin America
2 Webjet   2 WestJet
3 Easyfly   3 Southwest Airlines
Airline Staff Service Excellence Awards - by Region
STAFF SERVICE EXCELLENCE - AFRICA   STAFF SERVICE EXCELLENCE - ASIA
1 South African Airways   1 Malaysia Airlines
2 Kenya Airways   2 Asiana Airlines
3 Air Mauritius   3 Singapore Airlines
 
STAFF EXCELLENCE - AUSTRALIA/PACIFIC   STAFF SERVICE EXCELLENCE - CHINA
1 Air New Zealand   1 Hainan Airlines
2 Qantas Airways   2 China Southern Airlines
3 V Australia   3 China Eastern Airlines
 
STAFF EXCELLENCE - CENTRAL ASIA/INDIA   STAFF SERVICE EXCELLENCE - EUROPE
1 Kingfisher Airlines   1 Swiss International Air Lines
2 Jet Airways   2 Austrian Airlines
3 SriLankan Airlines   3 Aegean Airlines
 
STAFF EXCELLENCE - MIDDLE EAST   STAFF SERVICE EXCELLENCE - NORTH AMERICA
1 Qatar Airways   1 WestJet
2 Wataniya Airways   2 Virgin America
3 Etihad Airways   3 Alaska Airlines
 
STAFF EXCELLENCE - C AMERICA/CARIBBEAN   STAFF SERVICE EXCELLENCE - SOUTH AMERICA
1 TACA Airlines   1 LAN Airlines
2 Copa Airlines   2 Avianca
3 Caribbean Airlines   3 Pluna