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The most prestigious accolades for the world airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, to decide the award winners. The World Airline Awards are the global benchmark of airline excellence.


2011 WINNERS
Best Airline Winners
Airline of the Year Most Improved Airline Leisure Airline Inflight Entertainment Cabin Staff Airline Alliance Airport Services Transatlantic Airline Transpacific Airline
Best by Cabin
First Class Business Class Premium Economy Economy Class
Best Seats
First Class Business Class Premium Economy Economy Class
Best Lounges
Lounge : First Class Lounge : Business Class
Best Catering
First Class Meals Business Class Meals Premium Economy Meals Economy Class Meals
Best by Region
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America - Intl North America - Dom C America / Caribbean South America Europe - Southern Europe - Northern Europe - Western Europe - Eastern
Staff Service winners
Africa Asia Australia / Pacific China Central Asia / India Europe Middle East North America C America / Caribbean South America
Best Regional Airlines
Worldwide Asia China Europe North America South America
Best Low-Cost Airlines
Worldwide Asia Australia / Pacific Europe Central Asia / India North America South America


PAST WINNERS

2010 Airline Awards
2009 Airline Awards
2011 Airport Awards


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Award Winners - 2010




The trusted Airline Awards
 

A-Z of Winners :  2010 World Airline Awards



  View the full List of 2010 World Airline Awards results


Over 40 airlines from around the world assembled at the World Airline Awards in Hamburg  to receive their accolades. The award winners are selected by the airline industry's most important audience - it's customers. More than 17.9 million air travellers from over 100 different nationalities took part in the 10 month survey, July 2009 to April 2010.

The World Airline Awards were established in 1999, and are known across the globe as the Passengers Choice awards. The 2009/2010 Survey included over 200 airlines, from largest international airlines to domestic carriers.


Air Arabia

Best Low-Cost Airline Middle East

Air Asia

Best Low-Cost Airline Asia

World's Best Low-Cost Airline

Air Berlin

Best Low-Cost Airline Europe

Air Canada

Best Airline : North America

Air New Zealand

Best Airline : Australia/Pacific

 

Staff Service Excellence Award - Australia/Pacific

Asiana Airlines

Best Airline : Asia

Airline of the Year

Cathay Pacific

Best Airline - Transpacific

Dragonair

Best Regional Airline

Emirates

Best Inflight Entertainment

Etihad Airways

World's Best First Class

 

Best Onboard Catering - First Class

 

Best Airline Seat - First Class

Finnair

Best Airline : Northern Europe

Garuda Indonesia

World's Most Improved Airline

GOL

Best Low-Cost Airline South America

Hainan Airlines

Best Airline : China

Staff Service Excellence Award - China

IndiGo

Best Low-Cost Airline India

Kingfisher Airlines

Best Airline : India/Central Asia

Best Airline Seat - Economy Class

Staff Service Excellence Award - India/Central Asia

Kulula

Best Low-Cost Airline Africa

 

LAN Airlines

Best Airline : South America

Staff Service Excellence Award - South America

Lufthansa

Best Airline : Europe

Best Airline : Western Europe

Malaysia Airlines

World's Best Economy Class

Staff Service Excellence Award - Asia

Malev Hungarian Airlines

Best Airline : Eastern Europe

Oneworld

Best Airline Alliance

Qantas Airways

World's Best Premium Economy Class

Best Airline Seat - Premium Economy Class

Qatar Airways

World's Best Business Class

Best Airline : Middle East

Best Onboard Catering - Business Class

Staff Service Excellence Award - Middle East

Singapore Airlines

World's Best Cabin Staff

Best Business Class Seat

Best Airline : South East Asia

South African Airways

Best Airline : Africa

Staff Service Excellence Award - Africa

Swiss Int'l Airlines

Staff Service Excellence Award - Europe

TACA Airlines

Best Airline : Central America/Caribbean

Staff Service Excellence Award - Central America/Caribbean

Thai Airways

Best Airline Lounge - First Class

Best Airport Services

Thomson Airways

World's Best Leisure / Charter Airline

Turkish Airlines

Best Airline : Southern Europe

Best Onboard Catering - Economy Class

Virgin America

Best Low-Cost Airline North America

Virgin Atlantic Airways

Best Airline Lounge - Business Class

Best Airline - Transatlantic

Virgin Blue

Best Low-Cost Airline Australia/Pacific

WestJet

Staff Service Excellence Award - North America






2010 World Airline Award results

  A-Z List of Award Winners           The World's Top 10 Airlines

AWARD WINNERS

 

BEST BY CABIN

Airline of the Year

 

Best First Class

Most Improved Airline

 

Best Business Class

Best Leisure Airline

 

Best Premium Economy

Best Regional Airline

 

Best Economy Class

Inflight Entertainment

 

Best First Class Lounge

Best Cabin Staff

 

Best Business Class Lounge

Best Airline Alliance

 

Best First Class Catering

Best Airport Services

 

Best Business Class Catering

Best Airline Transatlantic

 

Best Economy Class Catering

Best Airline Transpacific

 

Best First Class Seats

 

 

Best Business Class Seats

STAFF SERVICE EXCELLENCE

 

Best Premium Economy Seats

Africa

 

Best Economy Class Seats

Asia

     

Australia / Pacific

     

China

 

BEST BY REGION

Central Asia / India

 

Africa

Europe

 

Asia

Middle East

 

Australia / Pacific

North America

 

China

C America / Caribbean

 

South East Asia

South America

 

Central Asia / India

     

Europe

BEST LOW-COST AIRLINES

 

Middle East

World's Best Low-Cost Airline

 

North America

Best in Africa

 

South America

Best in Asia

 

C America / Caribbean

Best in Australia / Pacific

 

Europe - South

Best in Europe

 

Europe - North

Best in Central Asia/India

 

Europe - West

Best in Middle East

 

Europe - East

Best in North America

     

Best in South America

     
         



the Trusted Awards

Based on the SKYTRAX global, independent passenger survey of airline standards, the World Airline Awards are respected and recognised around the world for the professional and unmatched level of transparency that they deliver.

The Awards are NOT subscriber based and every airline across the world is eligible

The Awards are NOT limited to a selected number of airlines

The Awards are NOT limited to any selected geographical region

The Awards are NOT profit-driven  (ethics win out over profit!)

The Awards are NOT part of a self-interest award program

The Awards are NOT based on any type of pay-to-attend Awards ceremony

The Awards are NOT driven by any associated or resultant advertising

The Awards are NOT sponsored or influenced by any third party

Airlines do NOT pay to be included in the Survey or Awards process









 

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